Tuesday 28 February 2017

You can cultivate a positive culture



In one of my known organization, the CEO starts his monthly review meeting by first reviewing the employee engagement aspects like safety issues, employee participation levels, recognition, etc. then only he reviews other business deliverables. Over a period, this practice becomes the culture of the organization. The people under him also are giving first preference to employee engagement aspects, and now the organization stood great as employee preferred organization. 

Similarly, in another organization, the head always keen at delivery performance irrespective of any factors and his entire team also oriented to the practice. Now the culture of the organization is to deliver target irrespective of profitability, quality level or process adherence, etc.

Even in the home, if parents watch TV while eating, then the children also follow the same, then, over a period, it will become a culture of that family.

The point is we are not discussing the behavior is right or not. The person at influencing level cultivates the culture either good or bad, not the other way around as followers cultivate the culture. If you are at influencing state and if you do consistently same way, that will become practice and culture of your place.

Irrespective of your designation, you are the leader in your work or home. Influence positive and right things consistently, that will become a practice and culture in your workplace or home.

Thursday 23 February 2017

Rephrasing the question for solutions



Asking right questions turn out a major turning point or bring the solutions to the problem. One typical example as most of us aware that Mahatma Gandhi was humiliated by British, he asked himself "If this happens to educated person like me, what about the millions of people in India? That turns out a history.
Besides, asking right question with appropriate rephrasing will bring real solutions approach. 

 For example, 

If you are concerned that  your boss/ colleagues are not valuing your views, you may ask yourself   “Why my boss is not respecting my views?"  (Sometimes spouse also !!!).This question may not lead to much impact as your mind is already filled with a presupposition that boss is not respecting, and you try to find the answers to support your question only. It may bring self-pity, blaming and self-depression.

Instead, if you rephrase it as “How can I make my boss listen to my views ?“ .In this question also, you internally accepted that boss is not accepting you, but your mind will start to think of the solutions part, whereas in first question your thoughts stop at the reasoning level only. Your mind accepts the fact and also starts working on the solutions.

This rephrasing the question needs a little bit awareness on your questioning pattern, and it is possible with practice.Ask a right question with a right frame of mind, and you will get right solutions!


Thursday 16 February 2017

Greatness is in details & care

     
Some time back, I read the interview article by Mr.K.V Kamath, Ex-Chairman of ICICI Bank about his amazing experience with Mr.N R Narayanamoorthy (NRN), founder of Infosys. As they had been friends, one day they went to a hotel for lunch in Bangalore. As they were engaging in a meaningful conversation while entered into the hotel entrance, a janitor welcomed both and opened the door. Kamath was passing through the door, NRN stopped the conversation for a moment, looked at the janitor and asked him with smile “Had your lunch?” .The janitor smiled back and nodded head positively. Then NRN continued the conversation with Kamath and found a table for their meal.Kamath was surprised with that incident and wondered how a  high profile person with many priorities and work pressure had a time or heart to care for fellow human being.He described NRN as great human being.

     You also could have come across such great people in your lifetime either in business or in a personal environment.The greatness is not in a position or financial strength; it is in displaying the modesty, humbleness, simplicity, care for fellow people amidst all work pressure and priorities.

     Sometimes, we are too busy to notice small things which matter most. Our greatness is when we start appreciating little things and care for either it could be people or beauty of this universe. Becoming good to great is all about excellence .

Sunday 12 February 2017

What are you thinking and feeling during conflict?



      When conflict happens between two either at home or in the profession, only a few have the maturity to see the conflict as the difference of opinion and able to take it lightly considering the big picture of family or organizational. Most of the people struggle to differentiate the conflict over issues and personalities. Also, conflict end with compromising, accepting other’s perspectives, forgive, being humble or not getting into blaming or even taking personally.

Your thinking and feeling during the conflict determine your peace of minds. One of the powerful strategy philosopher and psychologists suggest that think of the consequences and think of the event in a time distant, say from a week now, a month now or even a year now. That makes a difference.
For example, recollect a conflict, which ended up intense arguments one year back with your spouse or colleague.Answer yourself whether that event is significant to you or your life now. Mostly, it will not.

Likewise, if you think of the argument’s significance one week or a month down the line or its consequence to your quality of life, most of the conflict ends up smoothly.

It just requires awareness during the conflict. Just try when you get into heated arguments with somebody closer to you and learn!

Thursday 26 January 2017

Mindset and practices of outstanding executive

    In any organization, some people emerge as effective executive or leader among others. A lot of research had been conducted to identify the factors differentiating the outstanding executives and other mediocre executives. More than educational background, technical competency and experience, the mindset and practices differentiate the outstanding executives from others. 

    One of the management article published in Harvard Business Review highlights the below eight practices of effective executives 

They use to ask, “What needs to be done?”
They use to ask, “What is right for organization?”
They use to develop action plans
They use to take responsibility for their decisions
They take effort for communication
They focus on opportunities than problems
They run productive meetings
They think and say “we “rather than “I”

  The reasons look like true from my experience in professional environment. 

Let us evaluate ourselves against those factors and reflect our mindset and practices!

Wednesday 18 January 2017

“Beyond Expression”

Most of us frequently describe the professional boss (even spouse at home!) as “angry person”. We complain as they get angry often.Angry is one of the most labeled emotion which is visible to outside.When we start giving different terms of emotions to the “angry”, we may get different insights.


Sometimes, they get angry because they are impatient with our behavior or results
Sometimes they get angry because they get offended by our words or behavior 
Sometimes they get angry because they frustrated with our behavior or actions
Sometimes they get angry because they annoyed with our behavior or actions

The outcome expression may be angry and look like same all the time, but the reason for the outcome may be different every time.

When we understand other’s intention at surface level, there is less chance for improving relationship or change in self-behavior. If we understand other’s intention at a deep level or different perspectives, there may be a chance to improve the relationship or self-improvement.

It just requires awareness and conscious interest to get the perspectives right!

Saturday 7 January 2017

Reflect and move on


“Dates that come around every year help us measure progress in our lives. One annual event, New Year's Day, is a time of reflection and resolution.” —Joseph Wirthlin

Even though the transformation in personal and business life happens through the changes WITHIN, irrespective of change in calendar years, now, this is the opportune time to plan for change. Instead of merely planning with wishes, it would be effective to look back, learn from the past, and set the direction for the future.

Hence, reflect and evaluate your 2016 in all aspects of life with the right questions. This may help to reinforce the good things you did, realizing the bad things you did. Answering to the following questions may help you to set the direction right on career / business / relationship / financial aspects.

Which initiatives worked well in your business / profession   and which were not?
What motivated me last year and what drained my motivation level?
What factors improved / affected the quality of relationship with family members / peers/ subordinates / clients?
Which factors improved my personal financial success and what not? 
What made me proud of my contributions to others?

Reflection is more powerful than any other form of learnings. Reflect on 2016 and move forward for great 2017 as each one of us are deserved for excellence.

Wishing you and your family & business to achieve extraordinary growth,peace, happy New Year 2017!