Tuesday, 27 September 2016

How do you respond to feedback?

Feedback from well-wishers, matured people are generally are genuine and for continuous improvement only. However, in reality, our mind responds to feedback in different ways and this response makes a difference in the performance. Generally, we respond to feedback in  three ways. 

For example, your boss or colleague or even your customer is pointing out some gap in your behavior or performance, you may choose any one of the below responses and that response determines  your further growth from the feedback.

Taking too personally:
 Feeling guilty and becoming sad about the feedback. The consequence may be your self-esteem may go down and you may be cribbing about the feedback. No Improvements on the corrective action or forward thinking and in turn, no progress in performance. 

Defending to  the feedback giver: 

Defending your position with justification to feedback giver. Likely, you may win the argument as well, but you may lose the sight of the truth of feedback. No improvements on the corrective action or forward thinking and in turn, no progress in performance.

Analyzing the feedback with rational approach:

 Listening and seeking further clarity from the feedback giver. Getting into introspecting. In this process, your mind tends to analyze the fact and accept the need for corrective action for growth. 

The point is that the choice of response you are choosing to feedback determines the progress, Feedback does not. 

Just be aware of your response! 

Tuesday, 20 September 2016

Real entrepreneurial attitude

       Recently I had an opportunity to meet a very old businessperson, who has successfully built his organization and gained a very good reputation in the industry. His third generations have also stepped into the business and they are actively managing the business. Despite his ageing and health issues, he is having a habit of coming to office regularly and involving himself in important decisions.

     On seeing his passion and hard work, with curiosity, I asked, “Sir, Having created a big empire and developed the team to manage the business, are you not still happy with the growth? Why do you trouble yourself at this age? He profoundly replied, “It is not the question of happiness. I am already happy with my accomplishments, as I know where I came from, but not satisfied. My thinking is always on how to create more wealth to my employees and how to create more employment opportunities to many people.”

     I am amazed with his thought processes and witnessed the person of self-realization. The God chooses the right people for right purpose based on the thought, intention, enables right action and result!.Real growth and fulfillment is when we make our life for others. 

Real entrepreneurial attitude!

Friday, 9 September 2016

Process disruption

    In personal and business front, sometimes, we get upset with the pace of growth.We expect different results while we do the same kind of activities or adhere to the same business processes.For continuous growth progress, what is required is continuous process disruption.

   When we say process disruption, it is not going away from the fundamental process adherence which would be disaster even for survival or existing growth .Process disruption is challenging the existing mindset or process which is producing the current result and continuously inculcate new thinking, new process for high level growth. .If we do the same thing, we get same result .If we change the process, at least we can expect different results.

     You might have seen some organizations exist more than decades with same line of products from inception to now, but had grown multifold, not because of diversified product line, but due to process disruption or continuous innovation in how they manage the business processes.

    In Business, challenging the existing process and continuously upgrade the business process, you can expect different result or high growth.

   In personal front, by continuously challenging your thinking process, you can solicit new opportunities and growth. 

    The point is that if you want great result, your process is also need to be different. You cannot expect major changes in your result with the same level of process. Continuous process disruption is only way for sustainable growth!