Showing posts with label Experience. Show all posts
Showing posts with label Experience. Show all posts

Friday 12 August 2022

a simple guide for the right decision making

 a simple guide for the right decision making 

(Emotional Management for Personal & Professional Growth Series)
 
In line with our topic on "problem-solving and decision making," recently, in one of the management reviews, one manager asked the following question, which i thought was relevant for the topic.

The question was, " how to balance the boss and the junior colleagues?".

He seems to find it challenging to manage his boss and junior colleagues as some of his decisions went against him. This situation is common as most middle-level managers go through in a day to day life in the organization.

My view is as follows.

We do not need to balance any stakeholders with our decisions other than how to make the right decision so that the impact would be more significant and we will not feel guilty about the consequence.



When we make a decision and consider the impact of our decision at a higher level in the hierarchy, as shown in pic, it helps us to make the right decision most of the time.

For example,
as a manager, if you want to do a favor for one of your junior colleagues and the decision will not affect other people in the function or the organization, the decision will be right. If the favor to one person will affect the functional team or even the organization, then the decision may not be the right decision.

i know an entrepreneur with high creditability among his customer's circle, not due to the quality or craftsmanship of his product, but because he always decides in favor of the customer than his organization's short-term expenses. For example, when the customer approaches him for doing the rework in the product due to the customer's mistake of mentioning the wrong specification, he never hesitates to do the rework, and he does it at this expense than arguing with the customer on who is right and what needs to be compensated etc. His generic decision-making thought process puts the higher purpose first than his organization in the short term. In the long run, his decision-making process pays him well as he gets repeated orders from the customers.

My key learning is when we make decisions when we put the higher stakeholder as a priority, likely we will make the right decision, even sometimes, in the short term, we face criticism or pain.

Above all hierarchy of consideration in decision making, listen to your inner consciousness before making any decision, which is more powerful to guide you to make the right decisions than anything else.

Have a great week ahead.

Friday 8 October 2021

Atomic Habits -Book Review

 Atomic Habits -Book Review 

(Emotional Management for Personal & Professional Growth Series)


Recently read the book 
"Atomic Habits"  as suggested by one of my client's business head.

An atom, even though a small fraction of a larger system, the energy for the large system is derived from atoms. In the same way, in professional or personal life, any big success is achievable only through adopting some of the habits daily.

The author explains the compounding effects of 1% improvements daily, leading to 37 times better in a year.

The author puts that the difference between winner and loser is in efforts or in polishing the process than the setting the goal. Everyone sets the goal either in business or sports, and only a few people succeed. The reason lies in the consistency of practice.

Also the book helps the reader to practice the new habit formation and giving up some bad habits through four step-by-step processes and the explanation of the science behind each approach.

Unlike research books, the author explains the concepts from personal, sports and business which is easily relatable and easy to read.

If you would like to get more perspective on habit formation practices, recommend this book to read.

Given below the link.
 

https://amzn.to/3AbiCSY

Resilience and quality of network

 Resilience and quality of network 

(Emotional Management for Personal & Professional Growth Series)

 
Recently read an interesting research article, and the insight may be helpful to you. Some people easily overcome any setbacks in life, and some struggle to overcome them, reflecting their resilience power. Resilience is nothing but the ability to bounce back from challenging situations emotionally and physically.

Most of us may be thinking that resilience is something inherent quality within us. However, the research article indicates that people with high resilience power have a good network of people or forums to develop their resilience.

For example, if you have a network of good friends or like-minded people in your professions and whenever you face challenging situations, you may interact with them and get different ideas/views to overcome the problem. That kind of association enables one to look at the situations from a different perspective than those who do not build that network.

The key learning is how we develop our network with worthy or reliable people, which may help us develop the capability to overcome any challenging situations.

When i was reflecting on this key insight,i realized that some of my friends, when they had a challenging situation in their career, they used to approach many people and sought their views (not seeking employment help) on solving the problems and successfully managed the crisis.

Developing a vast network is relatively easy for some people, and it may be difficult for some. However, we can create a quality relationship with a few reliable people who can guide us during a tough time. They could be your spouse, friends, mentors, colleagues, senior people, or any professional forums that can guide you without any bias.

We need to ask ourselves is "Do we have trustworthy, reliable sources or relationships in our life whom we can approach when we have challenges in life?"

If yes, then we are leading a healthful life;

If not, then we need to develop a quality relationship or network now…!

Have a great week ahead.

Monday 20 April 2020

Coping with uncertainties

With the prevailing uncertainty, most of us are undergoing internal anxiety and restlessness.

We have many queries, and no one able to predict and answer the following, which adds more anxiety and disturbance.
  1. How long this lockdown continues, and when things will become normal to go out freely?
  2. Even after lockdown, what will happen to my job and my business?
  3. Will I have sufficient cash to manage the basic and my business expenses?
  4. Will there be any change in the business model, how i  fit into that, and so on?
Whatever may be the answer or outcome, our mental strength is essential to cope with any challenges, and we can develop power through the combination of spiritual, emotional, logical intelligence.

My perspective on dealing with the uncertainty as follows

Accepting the reality:
First, we need to realize that we cannot control everything in life, and we need to go along with the flow. Today's situation is a common, global phenomenon, and we are just part of it. Go with the flow.

Expecting the best to come:
When we are uncertain, our mind works on what can go wrong. The more we think about the possibility of failures, we start believing that and our behaviors/actions fall in line with belief. Alternatively, accept the fact that nobody can predict the future. Let us believe that the best will unfold and cultivate the positiveness.

Cultivate the positives by looking at your past:
We have experienced many such uncertainties in our lifetime. For example, we have seen uncertainly in the 1990/ 2001 / 2008 economic crisis, in the last two decades more of natural calamities and epidemic incidents. During those times, we used to think the future is dark. On a personal level, every one of us might have come across the loss of family members, loss of job or money in the business, the stock market, or through theft.

During those moments, we might have thought that the future was almost lost and felt helpless. However, by overcoming all the social and personal crisis, we are still standing tall. That means, life challenges are just a storm, peaceful life is certainly possible post-storm. So, expect the best in any crisis, we will be better than ever before with our inherent strength.

Feel the gratefulness for overcoming those challenges and being secure today than before. That will reinforce the positiveness within us.

Faith in the power of nature  
As we discussed many times, the law of nature is more powerful and eternal for all times. Remember those phrases
"Nothing is permanent, either good or bad." 
"You will get trouble to the extent you can bear."
"Everything happens for a reason and right time; we are just part of it and playing a small role".
"When we look at all our live events in a longer time frame, the challenges look small. Time heals everything".


Your mindset and looking at the right, balanced perspective is vital for managing any uncertainty.

God bless all!
***********************************************************************************
Having discussed at the personal level, I have given my perspective  to help the Entrepreneurs / Business owners / Head of the small, emerging organization to manage the lockdown and post lockdown scenario
  1. The things to be done during the lockdown
  2. Likely scenario immediately after lockdown and the solutions approach 
  3. Long term business fitness for managing uncertainty in future
If you are interested, pl use the link below and read it as I believe that the contents will give some clarity or reaffirm the thought process of the business heads to manage the uncertainty.
https://businesstransformationinsights.blogspot.com/2020/04/coping-up-with-uncertainties-in.html

*************************************************************************************

Wednesday 5 February 2020

How does the environment affect you?

How does the environment affect you?


A few days back, i met a friend after a long time. During the interaction, he was frequently mentioning his colleagues' and subordinate’s toxic behaviors and his frustration to work with them. As I knew him as a highly energetic and positive person, but now he becomes more skeptical about any new initiatives and cynical about everything in his workplace and quality of life. He was much disturbed due to his colleagues/subordinates as they are the people with whom he spends much time.

It is said that you are the AVERAGE of the five people you spend most of the time.  This statement may be true because your environment influences your thought processes, behaviors, and activities. The environment can be family, professional, or friend ‘s circle.

 When you surround yourself with positive and energetic people, you will also start to observe them, reflect their thought process and behavior in you without much conscious effort. Alternatively, if you are surrounded by mostly with toxic people who are always blaming/complaining about everything, you will also start believing in their thought process, and you will also demonstrate the same behavior. That is the power of the environment and its influence in our life.

       As you cannot change the environment completely, be aware of the quality of people you are surrounded by, the news channel you are watching, your Facebook / WhatsApp feeds, and so on. Make a slight shift in the environmental mix by meeting new people, joining educational forums, visiting new places, getting exposed to new challenges, and associating with people beyond your natural circle. This shift will help you to enhance your perspectives.

       Since the environment influences your action, be aware of the quality of your situation, and choose the balanced mix.

P.S: (I suggested my friend look up other functional colleagues, benchmark his boss, and start spending more time with different circles to alter his environment mix. I hope things will become better soon!)

Thursday 2 January 2020

Developing delegation skill

Developing delegation skill
One of the leadership traits is effective delegation, and it is one of the undervalued skills in the organization. Most of the managers and leaders aware that they are doing most of the work on themselves, and it affects their quality of work, time, and eventually growth; however, some factors are pulling us down from delegation.

Factors that  prevent us from delegating  
  • Believing that self is perfect and only self can do the task
  • Lack of patience to teach the work to others
  • Fear of losing the importance in the workplace if someone also does the task
  • Enjoying more of doing the routine, familiar job and not making an attempt to learn a new skill or doing something non-familiar task for growth
  •  Really not knowing the prioritization regarding the position as discussed last week.

Whatever may be the reason which prevents us from the delegation, with a lit bit of awareness on our mindset and knowing the methodology of delegation, anyone can improve his / her delegation skill. It is an art and science.

Personally, I worked with one of the senior person in the organization hierarchy, who is competent at managing time; he used to come on time and leave the office on time in a culture where most of the people start late and stay late in the evening. One of the skills he possesses is excellent delegation skills, and that could be the reason he uses to be cool, enjoys his personal and professional life than his colleagues. His methodology of delegation is worth to mention.

 Let us discuss the methodology of delegation next week!!

Saturday 21 December 2019

Be aware of your time wasters



One of the queries most of us have internally is “how to utilize the time effectively “and simultaneously work on as pulled by external distractions and factors without much conscious about the time spending pattern. However, a few productive people are good at managing time and accomplish most in the given time.
 
The first step towards to utilize the time effectively is to understand your habit pattern and the time loss associated with it. Once you are aware of your losses, you are convinced to take corrective action.
 
Without awareness, any time management tools and apps are not going to be useful.
 
One of the simple and powerful ways to be aware of time spending patterns is to track and record your activity for every hour minimum for a week. When you analyze the data, you will get a pattern of your work spending in the category like traveling to the office, spending time in the meeting, communication with the team, social media, and so on. Also, you will get a new insight into time-wasters or the activities which are not helping your personal and professional growth.
 
When I did this exercise recently, I got an insight into my habits, which are time wasters and the lifestyle which consumes most of my time without adding value to my growth.
 
I believe that this awareness is the first step towards effective time management. Suggest you do the analysis for a week and be aware of your time wasters if you want to utilize the time effectively.

Friday 5 July 2019

Cultivating Calmness in tough times


Recently met a CEO after a long time with whom I worked earlier. He was happily sharing his recent accomplishment in his business, and I was listening to him. Inside my mind, I was lingering with a question which I wanted to get the answer from him that moment itself.i was waiting for him to complete.
 
The reason for the internal disturbance in me was some years back, he was undergoing tremendous trouble in personal life, financial aspects, and his business as well. I worried about his state then. During those tough times, I never had seen him losing his coolness, smiling face, or showing his frustration to anyone and also noticed that he never gave up his efforts both in business and personal life.
 
After he completed his expression, I asked him how he managed through the tough times and his mindset during those times. His reply was inspirational and taught the spiritualism in life.
 
“When everything goes against me at the same time, it means something is working beyond my control. Then why should work against it? Let me accept reality and do my part.

I believe that good and bad times will never last forever. I had enjoyed good times and let me go through this tough time as well.

God is testing my resilence, and if pass, I will get a reward more than now.”

 
In my opinion, this mindset is the highest level of maturity in dealing with life challenges, and cultivating calmness will take us to the next level of evolution.!!

Hope you agree on this learning......

Thursday 30 May 2019

Lessons learned on email communication.


Most of us might have come across the following situation in professional life.

"You might have received an email either from your colleague or boss or team or customer, and the mail content induced anger or frustration within you. Immediately you reacted to the mail by bursting all your emotions by way of words and pressed the sent button. Later on, you felt that you overreacted or subsequent mail communications led to friction in relationships or waste of time. In either way, you might have realized the incident should not have happened."

Some years back it happened to me to receive a mail from one of my clients, and I reacted very harshly in a reply mail. However, fortunately, due to some intuition, I kept in the draft without sending. I had given some time to read the contents again and again. Then I called the client over the phone, and to my surprise, the client responded to my call, patiently explained his views which were quite the opposite to what I interpreted the mail content. The problem was eventually solved and our relationship is continuing till now.

the key lessons I learned from the incident were 

1. Unlike in verbal  communication.we  may not understand the intention of the content in written communication. In verbal communication, we may understand the intention through tone quality to some extent. We need the patience to interpret the contents rightly.
2. We should avoid the temptation to react to mail communications immediately. Email as a tool is not for instant communication We can take time and respond.
3. Even the mail content evokes negative emotions; we can give some time to dilute the emotion Any problem is solvable if it is understood in the right perspective and good state of mind.

To sum up, we should not react to email communications while in emotionally feeling low. Take time and then respond for better relationships and quality of life.

Wednesday 21 February 2018

Preserving Relationship



Generally, we get hurt more by close relationships either family members or with people in a professional environment than strangers. When we get hurt, our tendency would be thinking too much about the incident or the person cause it.Eventually, we start recalling all unfavorable moments happened earlier with the person and forming negative emotions about the person. When this occurrence repeats frequently, the gap is also widening over a period.

       When the gap is widening, even the other person does a favor for us, we tend to look at with skepticism.In this process, the quality of the relationship is strained.The one way of approaching this mindset is to value the relationship by recalling one best moment or favor we experienced with that person.Instead of rewinding one bad moment for many times and affecting the relationship, rewind the positive moments for many times and cherish the relationship.No one is perfect in all for every time.

      
   The point is many people are coming across on our life journey and some relationships staying with us for a lifelong for some purpose and let us preserve it with patience and compassion .!!

Wednesday 8 November 2017

When your inherent strength turns out weakness?


Inherently, each one of us gifted with positive qualities or strength to manage the personal or professional challenges.For example, the strength could be honesty, focusing on result, straightforwardness, decisiveness, confidence, etc .Those strengths will be boon for you during normal circumstances only. During a stressful time, when you use the same strength in overdose, it would become negative. During those time your inherent strength + some more positive strength to be used with consciousness.

Let me explain further 

For example, you may have strength “Confidence of getting things done from your colleagues.” During crisis time or when things are not going well as you expect, your tendency will be using your inherent strength. Further, you apply the “ confidence ”in overdose, it turns out as“arrogance," and the situation would become worst.

Highly effective people are aware of this paradox, and they always use further good qualities during crisis time and make the situation better. As in above example, along with confidence they use additional qualities such as being reflective + humility, then the result would be better.

To put it simply, during illness, when 100  mg antibiotics are not effective, we tend to go for 250 mg, ended up with more complication since the actual system needs  100 mg antibiotics + some other vitamin to overcome the illness, not just overdosage of same antibiotics.

The point is just to be aware of your inherent strength and use it appropriately. When you overuse the same strength during setbacks, it turnout weakness. Alternatively, in conjunction n with your inherent strength, apply other positive qualities as well.




Monday 31 July 2017

Imposing change on self



There was a saint believed to have tremendous power to solve all kinds of life problems. One day, a middle aged man approached the saint to solve his personal problem. He narrated the saint with the list of complaints against his wife.It was quite apparent that his every effort to reform or change his wife’s behavior had proved a failure. He requested saint to help him.

Patiently listening to the man, the saint said, “I can assure you excellent married life, provided you become a better husband”.

Confused with the reply, the man curiously asked him, “What should I do for that”.

The saint replied “First give up all your efforts to change her as a better wife”

Moral of the story:

Not only in family relationship, in all relationships, no one will change their basic attitude and behavior easily for others, unless there is compelling need is felt.Hence, accept the people as such as it requires a major mindset change within us. That is relatively easier than any effort to change others.In a relationship, any form of imposing change only results in frustration and hurt in long run.



Thursday 16 February 2017

Greatness is in details & care

     
Some time back, I read the interview article by Mr.K.V Kamath, Ex-Chairman of ICICI Bank about his amazing experience with Mr.N R Narayanamoorthy (NRN), founder of Infosys. As they had been friends, one day they went to a hotel for lunch in Bangalore. As they were engaging in a meaningful conversation while entered into the hotel entrance, a janitor welcomed both and opened the door. Kamath was passing through the door, NRN stopped the conversation for a moment, looked at the janitor and asked him with smile “Had your lunch?” .The janitor smiled back and nodded head positively. Then NRN continued the conversation with Kamath and found a table for their meal.Kamath was surprised with that incident and wondered how a  high profile person with many priorities and work pressure had a time or heart to care for fellow human being.He described NRN as great human being.

     You also could have come across such great people in your lifetime either in business or in a personal environment.The greatness is not in a position or financial strength; it is in displaying the modesty, humbleness, simplicity, care for fellow people amidst all work pressure and priorities.

     Sometimes, we are too busy to notice small things which matter most. Our greatness is when we start appreciating little things and care for either it could be people or beauty of this universe. Becoming good to great is all about excellence .

Monday 14 September 2015

The power of faith and surrendering

“Faith is permitting ourselves to be seized by the things we do not see.” – Martin Luther

      
          Even though we possess the knowledge, experience and capability in our profession, sometimes our confidence will be shaken. During such a time, if we are not able to maintain “mental cool,” outcome will be disastrous. One of the ways to calm our mind would be faith in divine power and surrendering.

           For instance, recently I was called for speaking in a forum. Even though the topic was very close to my heart and preparation was good, somehow the new forum, environment and the senior experts sitting on the dais made me inferior, eventually I was losing my confidence. I knew in a few minutes, I need to deliver my speech and no way I can escape the situation and in the back of my mind, I was losing all the confidence and  the contents of the speech. At that moment, it was very difficult to boost the confidence with our intellectual learnings and techniques.

            The only option I had was to surrender to divine power. I was telling myself “I have not tried this speaking opportunity as it comes to me as divine wish. If it gets to me as divine’s wish, how come divine make me  to fail in this? Even if I fail, that is the divine’s wish to gain experience out of this.Surely things will turn out favors in any way.” Within a few minutes, I was called  and surprised my speech came out more powerful and content made positive impacts as I received a positive response from the people.

           The point  I am asserting here is that be faith in yourself, if not, be faith on divine and surrender ,that will make you calm and  life will be good whatever happens!

Wednesday 15 July 2015

Interpretation of experience matters

“Deep Experience is never peaceful.” --Henry James

       Our maturity and growth evolves to the extend to new experience. Even then, experience alone does not make much impact of growth. The way we  interpret  the experience makes a big difference.The experience  can be  good or bad feeling, but how we internalize the feeling with a right spirit  matters a lot.Otherwise the experience may be passing through as just an event in life.  

       For example, two friends are watching the same movie together, but both  may have different feelings about the movie, because  they interpret the experience in a different way.

       One more example from the history is that millions of people  had experienced  humiliation by the British rulers as same as Mahatma Gandhi. But he interpreted the experience in a different way that   made him to lead Ahimsa movement against  the British. The interpretation makes a difference.

        Similarly, in your professional or business environment, you may go through tough times or may get different feedback about your performance from your peers. It makes a positive impact on you only when you take the experience, interpret in a positive intention. That makes a beginning for the new person in you!!!

Gain strength from new experience

“You gain strength, courage and confidence by every experience in which you really stop to look fear in the face.”-Eleanor Roosevelt


         Studies show that 85 % of the population struggle with confidence issue. Since the fear had passed into the  subconscious brain, it is hard to gain confidence only  through  outside  resources like  self help scripts. It can be improved through “ within”  development of  the individual.

          When you experiment  new actions in small day to day activities  and  continuously expanding  your horizons, the experience gained from such action will  improve the confidence.

For example,

If you have a habit of waking up at 6 am, practice waking up one hour early consistently which will improve your will power

If you use to walk for 5 km at a stretch, extend it to 8 km at a stretch as this will improve your strength

If you use to drive only in a city environment, go for long drive which you have not done so far as this will enhance  your courage

If you use to spend hours together on the net, cut into half and resist the temptation  as this improve your willpower

The intent of stating above examples is  to reinforce the thought that new experience will widen your perspective about yourself and this will enhance  your courage, will power or confidence level.Since the experience are fully experienced by you as  “within”, this will sustain your confidence level than anything comes from external..


Experiment and share your experience!!!