Managing time for OTHERS

  Managing time for OTHERS  

(Execution Excellence -"Ability to get things done" Series)
 

 As we have discussed the importance of being effective vs. efficient and punctual for managing time for ourselves, the other aspect of time management is how we manage time for OTHERS.

How do we manage time for OTHERS?

It is more about how we organize ourselves effectively so that we are not time wasters for others. Generally, we do not like to work with people who are tardy and waste others' time. When others like us, our ability to get things done will enhance. We need to invest in making ourselves useful to others.
 
We must relook at some of our behaviors and practices, which take others' time.
 
Let me list down some of the behavior which i have observed in many executives in the workplace which affects others’ time.
 

• Talking on our mobile phones or chatting on the computer when some people sit and wait in front of us. We need to attend an incoming call, but we have a choice to have a detailed conversation later. 
• Conducting a meeting without specific agenda, discussing general or day-to-day issues, and wasting all people’s time.
• Even if we meet with some agenda, keeping irrelevant people and discussing with a few people signals disrespect to others' time and low engagement.
• Switching between macro and micro or business and functional activities.

For example, i have observed in one of the organizations, during the monthly business performance review meeting, the business head got into a detailed technical review of the particular quality issue and spent more time on it with a few attendees. Nothing wrong with discussing the technical problem, but the subject is irrelevant for many of the attendees, and their body language reflects their concern about their time spent on the unrelated topic. Also, that forum is meant for business review and not for functional review.

• Coming for the meeting without data/facts and wasting time in setting up the computer/ projectors/ switching between many files and distracting the attention of others.
• Frequent follow-up: One of the ways we can make others waste their time is by not keeping up our commitment. Generally, we may not like to work with a person who needs constant follow-up to get things done. In some organizations, things will be done only by following a person multiple times.

We may be doing without our consciousness, but it affects others’ time, and if they are our junior colleagues or peers, they may not be able to express it to us as feedback. However, they prefer to avoid us, affecting our execution capability.

It requires consciousness of how we organize ourselves for OTHERS.

 
Have a great week ahead.

Managing Time - Effectiveness & Efficiency

 Managing Time - Effectiveness & Efficiency 

(Execution Excellence -"Ability to get things done" Series)

 

Under the topic, "how we organize time for ourselves, we discussed the rationale behind "being on time" or "being punctual".The other aspects of "managing time for ourselves" are prioritizing the task and execution.
 
Most of us experienced that despite being busy with many activities throughout the day, we do not feel a sense of satisfaction. Time Management conflict on active and impact!
 
Time management is not how we engage in some activities and are busy.

Time management is purely inward motivation than externally monitoring time or counting activities. It is all about being effective and efficient.

Efficiency is how we do things right, and effectiveness is all about how we choose the right things to do.

Efficiency is related to skill, and effectiveness is related to awareness and mindset to choose the right activities.

If we want to excel in time management, in my opinion, we need to be more concerned about EFFECTIVENESS, i.e., awareness and mindset to choose the RIGHT activities.

Once we get into EFFECTIVE ACTIVITIES, efficiency is a matter of skill development.
 
If we choose the wrong task and whatever we do with high efficiency, it is not going to deliver desirable results and impact. There is no sense of satisfaction.

For example, choosing the right path to travel is EFFECTIVENESS. How we travel in the path quickly by walking fast or running or using the vehicle is all about EFFICIENCY. If we choose the wrong path and wildly run fast, we end up with the wrong destination.

Hence, the purpose or result gives satisfaction.
 
In a professional environment, choosing the right task is very important than doing the task faster.

How will you choose the right task?

It is defined by your role and the delivery expected from you from your organization. That is a priority.
 
You are effective when you know your priority as defined for your role or what you're expected to do and engage in that activity.

You become efficient when you execute the priority with speed by upskilling, delegating, and using the tools and techniques.

You need to feel good for having completed priority tasks with efficiency. It is all about time management. It is purely inward motivation and fulfillment.

First, we need to ask ourselves whether we are aware of our priorities; if so, are we doing it with efficiency?

Organizing self-managing Time

 Organizing self-managing Time  

(Execution Excellence -"Ability to get things done" Series)

 

We have discussed the importance of personal leadership or organizing self to improve the execution capability.
 
Let us discuss one of the essential elements of self-organizing, which is "Time Management."
 
We have discussed many aspects of time management in the earlier discussion; let us understand how managing time will impact getting things done at the workplace.
 
Managing Time should be looked at from two angles.

1) How do we organize our Time for ourselves;
2) How do we organize our Time for others

 How we organize our Time for ourselves 

It consists of planning our priorities/activities, making a To-do list, being on time for any events or meetings, and being aware of our Time wasters.

 How we organize our Time for others 

It consists of how we respect others' Time, keep our commitments up without follow-up or reminders from others and be available for others when needed.

Let us discuss all aspects, and the critical, fundamental conduct for any professional is "Being on Time" or "being punctual."
 
In childhood, we used to be punctual in school as an act of obedience or control from teachers and parents, and somehow we have not learned the basics behind it.

Fortunately, i  learned the science behind "being on time" from the beginning of my career. As most of us are aware that TVS as an organization is very specific about being on Time (punctual). They differentiated themselves from others in their bus service business by punctuality when they started the company in the 1910s in the southern part of Tamil Nādu.

When i was working as a trainee in TVS, one day, i went for a learning session late by a minute or less. All my colleagues were inside the room, and then the Vice president sarcastically greeted me as welcome mappillai! (meaning bridegroom). I felt embarrassed and shamed. After the session, i asked him why he was so concerned about being less than 1 minute late. What he said was real learning. He said, "It is not a matter of one minute late, it shows how you look at your work, event, and other people's time. It reflects your attitude".

Very profound learning for me. Since then, i have never been late to any event by plan, and i will keep informing people when unforeseen circumstances beyond my control pull me to be late.

While growing up, i observed that many people who keep up on Time are cool, handle situations calmly, consistently grow, and lead a quality life. Quality of life starts with the right attitude toward managing Time.

In my consulting experience,i have seen a typical pattern that the leaders who arrive at the organization on Time and start the meeting on time relatively manage the business well in any circumstances. Because they set the tone of their attitude towards Time to others, the organization follows them. The first step towards execution!

When you organize well, obviously, you will get things done efficiently.

Let us discuss some more aspects of time management next week.

Being aware of your time spending pattern

 Being aware of your time spending pattern 

(Emotional Management for Personal & Professional Growth Series)
 

We discussed the first important step to effective time management is knowing our priorities with reference to our position. The second step is being aware of current priorities or time management.

How to find your current level of time management effectiveness?

Some people are gifted with an inherent, sharp awareness of self, and they manage their time well. For others, a conscious attempt is required to be aware of the self-time spending pattern.

For those, the following methodology will help. This simple methodology worked me very well when i did in my current role, and some insights enabled me to change some of my behaviors in spending time in some low-level activities, and i could find some alternatives for the activities which i cannot delegate.

Hope this  method may be helpful to you as well
 
1. For a week, track your activities for every 15 min ~30 min time slot and note down the activities. For example, Travelling to work from 8 am to 8.45 am; spending time in meeting from 2 pm to 3 pm; Preparing a presentation for customers from 10 am to 11.30 am and spending time in the mobile app from 6 pm to 7 pm and so on.
2. Once you consciously track the activities for a week, you can group the activities under major categories like meeting time, traveling time, complaint resolution, spending time with colleagues, etc.


3. when you analyze your time with reference to various activities, you will find a pattern of useful, relevant activities to your prime priorities. You will find some irrelevant, not much useful, or useless activities that you can avoid or delegate to someone. You will get insights into your spending pattern and some of your behaviors that lead to spending in activities.

Once you know your pattern and its relevance to your current role, you may change your habits and delegation style.
 
To summarise,

Time management is priority management. We need to be clear about what is required for our role, and we need to be aware of the gap in our time spending pattern with reference to our core priorities.

Awareness is the first step for subsequent actions like avoiding, delegating, combining with other activities.

Have a great week ahead!

How to know our priorities?

 How to know our priorities? 

(Emotional Management for Personal & Professional Growth Series)

In continuation of last week discussion on Time Management, the key action points  that we have discussed were

1. Knowing our core priorities
2. Knowing our current status w.r.t core priorities.  

Now, let us understand how to know our core priorities in a professional context.

How to know our core priorities?

When we are growing up on a career ladder, our core priorities will also change with reference to our position or title.

for example,

when you are a junior executive in finance functions, your priority might be "bills accounting." When you become a finance head in the organization, your priority might be "ensuring the positive cash flow."

So, your position determines your core priorities. Your position demands specific accountability or result or deliverables from you, which determines your priority.

Hence, we must have clarity about our accountability with reference to our position.

For example, if you are the business head of the organization, you are accountable for profit, growth, and ensuring sustaining the business. If you articulate your key accountability, the expected result of your position, you can list down the activities which are priorities to meet your result expectation.

Many of us are mixing up with activities and accountability part together. Eventually, we are happy with the list of activities and being busy. When we are busy with activities, and at the end of the day, when we are not delivering the results as expected, we feel guilt or think that we are not good at time management.

The most critical part in knowing the priorities is defining your accountability or expected deliverables regarding your position. That step will give you clarity on what should be your core priorities.

The second part is knowing where we are with reference to core priorities.

How to find our gap on the current level of time management (Priority management)?

Let me share my personal experience on understanding the gap next week.

Have a great week ahead!

Are we managing time or priorities?

 Are we managing time or priorities? 

(Emotional Management for Personal & Professional Growth Series)

One of the frequently asked questions in most of my management sessions is "How to manage time?".

The intention behind the question is to learn some proven techniques that can help us manage time. There are many books and resources to guide us with numerous techniques for managing time well. In fact,i had tested the checklist, formats, alarm system to prompt to keep my timing alert. But those efforts are not sustained because managing time is driven by internal motivation than external. We cannot manage the time to go slow or move fast or take a pause.

We need to understand the inner concern or dilemma we are going through when we worry about our time management. Even after doing many activities in a day, we feel guilt that we have not done what we suppose to do. When we do not spend our time on our own priorities, we feel guilty about our way of working. That is a conflict issue of what we want to do and what we do.

When we know our prime priorities, accordingly, we direct our energy and time towards them. In case if the work environment is not conducive for focusing on our priorities, we will make an effort to create an environment.

One of the busiest CEO of the conglomerate mentioned that amidst his busy professional and personal commitments, he ensured that he read a book on avg one per week. How does he find time for that activity? Since he believes that reading books is one of his priorities, he finds time to make it happen. He may probably not claim that he does not have time to watch movies or go to parties as those may not be his priorities. The key is he is thoroughly aware of his prime requirements.

If we know our priorities and spend time on those activities, we need not concern about time management techniques.

The action area would be

First, we need to be aware of our pattern of activities and the time consumption in a day.
Second, we need to know our priorities which will give more happiness or satisfaction at the end of the day.

Once we are aware of it, we can avoid some of the activities, improve our skills, or delegate to others to get our core priorities done and feel satisfied at the end of the day.

Have a productive week ahead!

Learning Resources

Learning Resources 

"Sometimes we can not change the circumstances, but we have a choice to choose our attitude and actions"

Given the lockdown period, each individual has a choice to develop the competency and today we have multiple options. Given below some of the options which i am personally exploring and suggesting you as well.

1. Online courses:

Variety of subjects available in the market place and depending on your interest you can pursue any short term course.

2. Online Learning website  / Apps on multiple personal, professional. spiritual  subjects

Medium.com
Harvard Business Review -HBR Management Tip
Gita 365 - Spiritual contents (Apps) ( Thanks to my friend who had suggested)
Youtube channels of your interest mainly on Interviews by professionals to get new perspectives and fresh ideas 

3. Evergreen / classic books to be read forever:

Personal and relationship perspective enhancement
 
The Alchemist – Paulo Coelho
Law of Success in 16 lessons – Napoleon Hill
Awaken the Giant within –Anthony Robbins
Discover your Strengths – Marcus Buckingham
Why Mars and Venus Collide –John Gray
The road less traveled –scott Peck
The Habit of Winning –Prakash Iyer
Seven habits of highly effective people –Stephen Covey
Valuvaana Kudumbam, Valamaana India-Prof Kanagasabapathi
Living with the Himalayan Masters –Swami Rama
Rich dad, poor dad – Robert  Kiyosaki
 
Business growth perspective
Five Levels of Leadership – John Maxwell
Blue Ocean Strategy
The Goal –A process of ongoing improvement –Eliyahu M Goldratt
The machine that changed the world – James womach
The high-performance entrepreneur –subroto bagchi
Stay Hungry stay foolish –Rashmi bansal
I too had a dream – Verghese Kurian

( Will suggest regional language-Tamil Books if you drop me a mail )

4. Some good/new management books can be explored :

The Fourth Industrial revolution -Industry 4.0 - Klaus Schwab
Profit First
CEO factory -HUL experience
Kindle Life - Swami Chinmayananda
Lean startup
Edge - Turning adversity into advantage
Trillion Dollar coach
Emyth -revisited
The next step- In individual and social development -Madhusudan  Reddy
Compilation of Vivekanandar speech at Chennai ( i will send based on request which i compiled)

5. Eat, Sleep well, watch movies along with family and be cool as everything will pass on.

Reflect and  Be grateful for everything you have in life ......

Ultimately, you need to be happy and peaceful irrespective of circumstances !!! That is also competency to be developed.

Developing delegation skill

Developing delegation skill

One of the leadership traits is effective delegation, and it is one of the undervalued skills in the organization. Most of the managers and leaders aware that they are doing most of the work on themselves, and it affects their quality of work, time, and eventually growth; however, some factors are pulling us down from delegation.

Factors that  prevent us from delegating  

• Believing that self is perfect and only self can do the task
• Lack of patience to teach the work to others
• Fear of losing the importance in the workplace if someone also does the task
• Enjoying more of doing the routine, familiar job and not making an attempt to learn a new skill or doing something non-familiar task for growth
•  Really not knowing the prioritization regarding the position as discussed last week.

Whatever may be the reason which prevents us from the delegation, with a lit bit of awareness on our mindset and knowing the methodology of delegation, anyone can improve his / her delegation skill. It is an art and science.

Personally, I worked with one of the senior person in the organization hierarchy, who is competent at managing time; he used to come on time and leave the office on time in a culture where most of the people start late and stay late in the evening. One of the skills he possesses is excellent delegation skills, and that could be the reason he uses to be cool, enjoys his personal and professional life than his colleagues. His methodology of delegation is worth to mention.

 Let us discuss the methodology of delegation next week!!

Prioritizing task- accountability vs. responsibility

Prioritizing task- accountability vs. responsibility

One of the questions most of the managers use to ask “I have many tasks to perform in a day, how to prioritize? They are smart people and are already practicing the discipline of having a “To do checklist.” However, they left the office with the feeling of Incompleteness.

The feeling of incompleteness arises due to being busy with many tasks, but not much impact on growth. The solution is to prioritize the job based on accountability and responsibility basis.

Should the individual introspect and answer, “am I predominately doing on “my accountable task” or “my responsibility task”?

Am I doing justification for my position by doing those tasks predominately?

The above question will enable the individual to prioritize well.

For example, if you are a CEO or business head, your accountability is to ensure business profitability, stability, and growth. Your predominate task must be in line with your accountability. That is prioritization. Suppose if you do most of the activities which you claim as you are responsible, like chasing the production targets, microanalysis on your subordinate’s job, updating the customers on despatch status, then you are not prioritizing your tasks. Even though you are responsible for some of the activities which you can delegate.

Similarly, as supply chain head, one of your accountabilities is to ensure cost optimization, and you only can do that, that is, prioritization for you. The other responsibility tasks like signing every purchase order, followup with vendors, etc. can be delegated.

The key for prioritization is that we need clarity on our accountability and responsibility. Then need to learn to delegate the responsibility task to others. The clarity will enable you to prioritize your job.

However, there is some reservation on delegating the task, and we will discuss it next week!

Be aware of your time wasters

One of the queries most of us have internally is “how to utilize the time effectively “and simultaneously work on as pulled by external distractions and factors without much conscious about the time spending pattern. However, a few productive people are good at managing time and accomplish most in the given time.
 
The first step towards to utilize the time effectively is to understand your habit pattern and the time loss associated with it. Once you are aware of your losses, you are convinced to take corrective action.
 
Without awareness, any time management tools and apps are not going to be useful.
 
One of the simple and powerful ways to be aware of time spending patterns is to track and record your activity for every hour minimum for a week. When you analyze the data, you will get a pattern of your work spending in the category like traveling to the office, spending time in the meeting, communication with the team, social media, and so on. Also, you will get a new insight into time-wasters or the activities which are not helping your personal and professional growth.
 
When I did this exercise recently, I got an insight into my habits, which are time wasters and the lifestyle which consumes most of my time without adding value to my growth.
 
I believe that this awareness is the first step towards effective time management. Suggest you do the analysis for a week and be aware of your time wasters if you want to utilize the time effectively.

Being proactive and cool

In personal and professional life, everyone has some primary responsibilities which can be done only by self. When we do not execute the primary responsibility on time; the consequence may be more stress or pain. Also by nature, any delayed response will consume more time and energy.For example, 

As an individual, if you are not spending time proactively on taking care of your health, any way you need to spend time when you get sick.

As a business head, If you are not spending time proactively on planning your customer orders delivery at the beginning of the month, any way you have to spend at the end of the month in firefighting mode which more stressful.

As a leader, If you are not spending time with your team on developing, mentoring and teaching the skills, any way you need to spend time when they make costly mistakes in their execution.

As a parent, If you are not spending time with your kids during  childhood on values development, any way you need to spend time in future when they slip on the life values which is more pain

The point is that proactiveness is required at least on your prime responsibilities. Else, any reactive time spending would affect the quality of life. Hence, be aware of your prime responsibility and be proactive!

Managing Time

“Priority management is the answer to maximizing our time “–John c Maxwell

       For most of us, pressing need is how to manage time. Even though there are best seller book and training session on time management with many formats, techniques, they help to some extend on awareness creation only. Those external driven factors may not be much more effective as  time management is more of  “Internal driven”. It is not managing time, it is about managing your temptation and emotions.

      For instance, If someone offers you a choice to get one cheque with  valued Rs 1000 and another Rs 2000. Obviously, most of us choose Rs 2000 cheque. In case, if  it comes with a choice that Rs 1000 could be cashed tomorrow and Rs 2000 could be cashed after a year, would your decision remain same? Most of us in a real experiment  would decide to take Rs 1000, despite the fact that the second option is a rationally better choice.

      This example demonstrates the temptation kicks in when immediate benefit is present, we tend to take irrational decision.Our ability to take good decision disappears when we see, short term benefits.The same is applicable when we prioritize our IMPORTANT and URGENT work. We know very clearly what is important for us in terms of growth  and strive for doing important things.When short term, immediate benefits come across our way like emails, meeting, phone calls, entertainments, we become sensitive to urgent and lose the focus on Important aspects.The attraction of small, short term pleasure outweighs the big, long term, hard activities.

       When we learn to manage those temptations or emotion, we become master of time management. Be aware of your emotions!