Managing changes

 Managing changes

(Execution Excellence -"Ability to get things done" Series)
 

As we discuss the importance of developing project management skills to get things done in addition to functional expertise as we move up the career ladder, 80 % of the tasks are non-repetitive or project nature, and we may need to deal with many stakeholders who may not be directly reporting to us.

We discussed the relevance of defining outcomes in the beginning, reducing the complexity into simplicity, holistic planning, big-picture orientation, insights on stakeholder management, and proactiveness.
 
The next principle we can learn from project management is “managing the changes.”
 
Insights on managing changes: 

Project management insists that change is inevitable and cannot be avoided despite the best planning process. Whenever change happens, it advocates to look at the impact of change and keep the stakeholders informed. Also, any change can be manageable with a tradeoff with resources.
 
Primarily, it teaches project managers to handle the change comfortably.
 
 How can functional managers apply this insight?

Whenever we take new initiatives, despite our planning, things may go differently as we move ahead. How we face and handle the change with a different perspective makes us better at executing the work.

For example, as a Planning Head, you are doing your best to make a production plan and get into execution. Suddenly, a key customer is changing the quantity and due date, which is the change.

How would you be able to handle this comfortably?

1. As a proactive, you could have given some buffer in the initial planning if you are good at analytics and pattern reading of the customer's past trend.
2. Now, accept the change as part of your work. That mindset makes you accept reality and look for the next step.
3. Understand the consequence or impact of change in other’s customer’s orders or capacity
4. Keep the customers informed about the possibilities of accommodating as most of the time, lack of communication creates further chaos in the system
5. Understand the impact and trade-off required on timeline or quantity and cost aspects like overtime/ outsourcing, etc, and keep the relevant stakeholders like customers, plant head, and other functional teams informed.

The key point is that change is inevitable, and each comes with some other impact; being aware of the impact, working out tradeoffs as solutions, and keeping the stakeholders informed are all aspects of managing changes.
 
Most functional heads struggle when things are not going as planned, which is nothing but a need to learn the art of managing the changes comfortably.

Have a great week ahead.

Managing Stakeholders

 Managing Stakeholders  

(Execution Excellence -"Ability to get things done" Series)
 

As we discuss the importance of developing project management skills to get things done in addition to functional expertise as we move up the career ladder, 80 % of the tasks are non-repetitive or project nature, and we may need to deal with many people who may not be directly reporting to us.

We discussed the relevance of project management principles in functional management, such as defining outcomes, reducing complexity into simplicity, holistic planning, and big-picture orientation.

The next principle we can learn from project management is “insights on managing stakeholders.”
 
What is managing stakeholders?

In any complex business task, many people will get involved directly or indirectly, and their influence will affect the outcome. Project management insists on stakeholder management as one of its components.

Stakeholder management is all about managing the people of varied interests/expectations who will affect the project outcome. It could be  involve them early, making them partners, communicating with them appropriately, and creating relationships. This management skill will help us to navigate the project successfully.

How can functional managers apply this insight?

Any initiative or task you do will need the support of others beyond your functions. The success or failure depends on the extent of collaboration we have with others. The others are stakeholders. They may have little interest in the initiative, or it may affect them or do not want it to be implemented.

Our management skill is to align all stakeholders to get things done.
 
For example,

Assume that you are the planning head and made a plan by coordinating sales and operations. In reality, things will go differently than planned, and you must change the plan frequently. When you change the plan frequently, it will affect the many stakeholders in the system, and they will get upset with the frequent changes.

In this situation, balancing the big picture of customer's order delivery and unexpected changes in a plan,  how you manage many stakeholders, and finally getting things done will be the testimonial of your stakeholder management skill.

Some of the tactics highly  effective people use to manage stakeholders, as i observed

1. Think and identify the people who will  benefit and be affected by the initiative
2. Approach and brief them in a personal and professional way about the purpose of the initiative and get their support
3. Make the stakeholders as team members 
4. Keep them communicated about the progress frequently so that they are not surprised and also feel included 
 
 To summarise,
we must develop the ability to look at the stakeholders beyond our circle and make them inclusive by communicating with them appropriately and building relationships.
 
When we develop stakeholder management in any task, the likelihood of getting things done will be high.

Have a great week ahead!

Big picture orientation

  Big picture orientation

(Execution Excellence -"Ability to get things done" Series)
 

As we discuss the importance of developing project management skills to get things done in addition to functional expertise as we move up the career ladder, 80 % of the tasks are non-repetitive or project nature, and we may need to deal with many stakeholders who may not be directly reporting to us.

We discussed the relevance of defining outcomes in the beginning, to get things done and reduce the complexity into simplicity and holistic planning.
 
The next principle we can learn from project management is “Big picture orientation” in any task.
 
What is meant by big-picture orientation?

Big-picture orientation is the ability to look at any task more broadly. When we look at things from a long-term perspective, looking at the purpose more profoundly, we tend to look at any ideas or crisis during execution with reference to the project's goal and complete the project successfully.

Most project managers or even experienced project team members are equipped with big-picture orientation; this ability helps them navigate any crisis with higher motivation and always look to meeting the project deliverables. That way, only the project manager stands out from the functional manager.
 
How can functional managers develop the big-picture orientations?

When a functional manager or team is getting into any functional activities, always look at how it affects the end customer or business at large rather than only from functional perspective.
 
For example,

as a planning functional head, you aim to reduce the inventory level of materials; that is typically your functional deliverables. Your decisions and focus most of the time are on reducing inventory. However, your actions to minimize inventory may affect the delivery or delay or affect the customer. In such circumstances, when you look at the customer’s demand during peak and lean periods, supplier capability, internal dynamics of reacting to sudden changes in demand, organization culture of responding to customers, and communication process, you tend to OPTIMIZE the inventory considering the service level rather than just mere reduction of stock. The approach towards optimizing rather than just reduction comes from a big-picture orientation.

In most organizations, functional silos or conflicts between functions arise because people with good intentions try to optimize at the functional level rather than looking at it from a business perspective.

Developing business perspective or big-picture orientation can be developed with awareness and practice. We discussed this in detail sometime back, and the link is below.

https://www.linkedin.com/pulse/developing-big-picture-thinking-professional-growth-s-ganesh-babu/

Have a great week ahead.

Define outcome

  Define outcome  

(Execution Excellence -"Ability to get things done" Series)
 

As we discuss the importance of developing project management skills to get things done in addition to functional expertise as we move up, 80 % of the tasks are non-repetitive or project nature, and we may need to deal with many stakeholders who may not be directly reporting to us.

Let us understand the project management principles and how to apply them in day-to-day activities.

Principle 1:

In project management, one prime principle is that any project should have a defined outcome.

Indirectly, it means starting any task with the end objective in mind.
 
How any functional executive or manager can apply this principle in day-to-day activities?
 
In any task, mentally visualize what we look for at the end.
 
For example,
 
When writing a mail to customers or colleagues, what objective would you like to achieve in the communication?

When making a presentation to your team or management, think about the message you would like to convey at the end.

When meeting a new client, what would be the minimum success we expect at the end of the meeting?
 
When we start with the end objective as the focus, it helps us to think through using relevant words, slides, or content. When we do not have clarity of the end goal, we will be hovering around many sentences, slides, or conversations.
 
I use this principle in my consulting profession. Each client is unique, and priorities are different. When i visit them, my challenge is always time constraints and making an impact. I used to go with some mental agenda to be discussed with them and also sought their plan at the beginning of the day. That would help me determine what I need to accomplish at the end of the day and manage the time and people accordingly. If i do not have any agenda or objective, the proceedings would be more casual, as there are many stakeholders and high possibilities of sidetracking from the core.

 The point is that in either reviews/mail/presentations or any other dealings with others, if you mentally articulate what you want to accomplish at the end, that mindset will make you effective in getting things done.
 
Just relate your experience when dealing with any task before starting.

Let us discuss other project management principles that can be used for functional effectiveness next week.
 
Have a great week ahead!

Why project management skills in addition to functional skills?

 Why project management skills in addition to functional skills? 

(Execution Excellence -"Ability to get things done" Series)
 

 

As we have discussed the macro level importance of developing project management skills to get things done in the workplace, let us understand how a manager/leader is exposed to more of a project environment in day-to-day activities and the need for project management skills in addition to functional skills.
 
Even though we will be doing repetitive tasks in a functional area, when we grow up, we only get into more non-repetitive tasks.

 

Typically, in the organization, when you are at a lower level of the hierarchy, say at the executive level, your task may be repetitive. For example, in HR functions, as an executive, processing attendance and payroll are repetitive. When you grow up in the same HR functions and get into managerial positions, your tasks become non-repetitive. The non-repetitive task is the project.
 
For example, as HR head, "recruiting people" is a typical HR activity. It looks like a repetitive task, but it is not. Each recruitment is a new experience, new candidate, new profile, and requirements are different. Expectations of stakeholders like candidates and internal customers are different, and the timeline and cost are fixed.
 
You may relate to any function and managerial position, but you realize that we do non-repetitive tasks only 80 % of the time, even though it looks repetitive.

Whenever any task calls for different scope, timeline, and resource commitment, that is called a project.

When there is a project nature of work, there may be uncertainties of success, we need to deal with many stakeholders whose expectations are different, and conflict will be part of it; there is always pressure on meeting timeline and cost aspects.
 
This non-repetitive task or project needs different skills to overcome the challenges. Typical functional expertise alone is not sufficient. There only developing project management skills becomes essential.

To sum up, when we go higher up in our career, we will deal with more projects, and project needs different skills to manage the challenges beyond functional skills. The person who learns the project management skill will have more edge in getting things done in the workplace.
 
 Have a great week ahead.

Developing Project Management Skills

 Developing Project Management Skills

(Execution Excellence -"Ability to get things done" Series)
 

 

As we are discussing the ability to get things done under the Execution Excellence series, one of the skills every manager and functional head should develop is the "Project management skill."

What is project management skill?

Project management skills combine hardcore functional/technical skills and softcore skills of interpersonal, proactive, and result-oriented traits and characteristics that will help to get things done.
 
As working professionals, we display functional expertise by using many skills, tools, and techniques. We are reasonably successful in getting things done. When we look at our success as a functional manager, we can see some patterns in it.

Our functional activities are familiar or routine to us.
The environment is safe, and we are comfortable.
Our team is familiar with our functioning style, and we know them very well and know their expectations as stakeholders.

We often deal with routine activities, and familiar stakeholders and the environment are certain. 
 
Hence, getting things done is relatively easy. Functional capabilities are sufficient to get things done.
 
For example,

as a financial head, compiling the bills and making reports related to finance and statutory requirements are relatively easy as it is routine, stakeholders are limited, and they may report directly to the head.

When the finance head is asked to implement an ERP system, he/she needs to work beyond functions to get things done, as stakeholders are beyond functions. They have to manage a cross-functional team with varied expectations; the work is new and uncertain, and most stakeholders do not report to them directly. They must balance people and results and get things done in a cross-functional environment.
 
 In that scenario, project management skill becomes essential.
 
Why is project management skill required?


  
When you are growing up in a career, you will be dealing with more than your functional boundary. You have to get things done through the cross-functional team.

Developing project management skills will enhance the capability to look at things from a business perspective, which will help you get into business leadership positions.

Since you can get things done with any stakeholders, your execution skill enhances, and your personal productivity also improves.
 
Let us discuss the following in the coming weeks.
 
*How is project management different from functional management?
*Misconception about project management
*Typical project management principles and skills one has to learn?
*How to develop those skills in the current functional role?
*How do leaders develop project management skills for the team?
 
Have a great week ahead!
 

Knowing your work

  Knowing your work 

(Execution Excellence -"Ability to get things done" Series)

 

Under the Series " Execution Excellence-Ability to get things done" in a professional setup, we have discussed the importance, methodologies, and some insights on
 1. Personal Leadership
 2. Inspiring and influencing others

The last is "Having in-depth knowledge and awareness of the work or business."
 
For several reasons, having in-depth knowledge and awareness about one's work or business helps get things done efficiently.

1. Informed Decision-Making: When you have a deeper understanding of your work or business, you can make more informed and well-thought-out decisions. Knowledge allows you to consider various factors, analyze potential outcomes, and choose the best action.
2. Building Credibility and Trust: Expertise in your field enhances your credibility and earns the trust of colleagues, superiors, and clients. Others are more likely to rely on and support your decisions and initiatives when they see your knowledge and competence.
3. High Edge on solving problems and influencing people than someone with limited knowledge about the work/ business.

For example,
 
 An executive working for new product development in a software company with a solid technical background and knowledge of the industry can better assess the feasibility of the product, understand the market demands, and guide the development team effectively. They can provide valuable insights during the design and development phases, resulting in a product that meets customer needs and gains a competitive advantage. In contrast, an executive with limited technical knowledge might need help comprehending the project leading to delays, miscommunication, and potentially a less competitive product.

Similarly financial head in a manufacturing company with a thorough understanding of the business's financial performance can make strategic financial decisions more confidently. He/ She can identify cost-saving opportunities, evaluate investment options, and allocate resources efficiently to drive growth. In contrast, a finance head with limited financial acumen may need help to grasp the financial implications of different decisions, leading to suboptimal financial outcomes for the organization.

Similarly, consider a Human Resources (HR) executive responsible for talent acquisition and employee development in a pharmaceutical company. An HR executive who understands the specific skill sets required for various roles can hire suitable candidates and design training programs to enhance their capabilities. An HR executive with limited knowledge of the pharmaceutical industry may need help to recruit and retain the right talent.

The key point is that in-depth knowledge about own profession will help to execute fast without struggle. 
 
Learning more about our work and our business is a continuous effort, and the more we know, the higher we have capabilities to get things done.
 
Have a great week ahead!

Giving before Getting

  Giving before Getting 

(Execution Excellence -"Ability to get things done" Series)
 

We discussed some of the mindsets of highly influential people in the workplace to get things done. We mentioned win-win, how they look at work, and clarity of what they need.

Regarding practices, influential people work on themselves to build their credibility through relationships and expertise.
 
Another practice the people consistently do is giving to others before getting.
 
What does giving before getting mean?
 
It is all about giving our time and sharing our knowledge or experience with others without much expectation of returns instantly.
 
Why is this important?

The act of giving and its consequence is based on the law of reciprocation.

The law of reciprocating is explained as when someone does something to you; you feel obligated to reciprocate or do something in return for them.

We might have experience in our personal life as someone gifts us for our birthday, and we accept it. However, we feel obligated to return it to them and will do it on their birthday or some other occasion. That is the design of human emotions.
 
Influencing people use the same principle in the workplace by giving their time, energy, and knowledge to others without thinking of returning immediately. Still, by nature of law, others will return it later when they need it.
 
For example, a colleague comes to you for guidance on investment or debt prepayment, as you have experience in it. When you take your time and share your knowledge, practical experience on do's and don'ts, and the nitty-gritty of financial aspects, the other person leaves with respect for you. You will not get any immediate return except maybe your self-satisfaction.

At a later stage, when you need any help from the same colleague to get things done for your functional activities, relatively you will get things done quickly as the other person is obligated to give it back to you, and they use the opportunity to help you out in the situations.

How can you give to others?
 

• You can give your time to others when they approach you.
• Patiently listen to their concerns, even if you do not have any solutions
• Sharing your knowledge and experience may open up new thought processes for them. People will never forget those who show new possibilities or approaches to their problems.

 
The point is world works based on the nature of law, and one of the laws is people are obliged to give back what they got. When we can give more to others, eventually, more people are obligated to give it back to us; by the way, you easily influence others to get things done when you want.

Just ask yourself how much time you are spending to give to others in a day.
 
Have a great week ahead!
 

Developing the art of Influencing

 Developing the art of Influencing 

(Execution Excellence -"Ability to get things done" Series)
 

As we discuss Enhancing Execution capabilities in the workplace, we have discussed the relevance of personal leadership for the last 25 weeks. 

The next part of getting things done is learning the art of influencing others. The others could be direct reportees, peers, colleagues, and clients.
 
What is meant by influencing?

Influencing is persuading someone to think or accept our ideas or act the way we want.

It is based on the relationship's quality and respect rather than power or positional status.

Everyone needs this ability when dealing with others at home or in the external world.

God has given us this ability the moment we are born. By crying, the child signals the need for food or care; the mother responds. That is one form of influence, and when we grow, we use different techniques to sell ourselves to others in every moment. However, in some cases, we achieve what we want; in others, we do not.

When our circle of connection enlarges, complexity increases, and we need to learn the art of influence, particularly in the workplace as a professional.
 
Why influencing skills is essential for professionals?

• Commanding will no longer be effective in today's advancement in the information access environment. In the commanding era, people are looking for knowledge, but today Information or knowledge is available in plenty and quickly. What others want is wisdom or insights, or experience. By which only others are inspired with us. When the inspiration happens, it leads to ease of influence.

• When growing up in a career, you need to get things done from people beyond your functional boundary, and they need not oblige to meet your expectation unless you inspire them. When you are not inspiring, you can not influence.
• You might have seen many brilliant, hardworking, and sincere people stuck in their careers at some point in time. One of the reasons could be the lack of influencing skills despite their functional expertise.  

To become successful professionals, we must get things done and deliver results. From that perspective, learning the art of influencing is essential.

In this influencing Series, let us learn the following in the coming weeks

*Framework of influencing
*Human principles and using them to influence
*Proven laws of persuasion  and techniques
*Effective communication on improving influence
 
Have a great week ahead.
 

Summarising Personal Leadership on Execution Excellence

 Summarising Personal Leadership on Execution Excellence 

(Execution Excellence -"Ability to get things done" Series)
 

For the last 25 weeks, we have discussed the relevance of "Personal Leadership" to getting things done or enhancing execution excellence in the workplace.
 
Execution excellence consists of 3 elements.

1. Personal leadership, or how we organize ourselves
2. Inspiring and Influencing others
3. Knowing more about job

 We have discussed in detail Personal Leadership and its insights

Before moving to Inspiring and Influencing others, let us summarise the key learnings on personal leadership.
 
Personal leadership is about how we organize ourselves PROACTIVELY for the position/title or the TASK. It is the foundation for EXECUTION EXCELLENCE.
 
We have listed out some of the elements of personal leadership.

Time Management
Managing Expectation
Being Focused
Building Trust
Managing Energy

Time Management:

Time management is all about managing time for ourselves and OTHERS. It is more than how we engage in some activities and are busy.

Time management is purely inward motivation than externally monitoring time.

It is all about being efficient and effective.

Efficiency is how we do things right, and effectiveness is all about choosing the right things to do.

Efficiency related to skill and effectiveness is related to knowledge and mindset to choose the right activities.

We have discussed some of the behaviors at the workplace and how it affects others' time.
 
Expectation management
 
Managing expectations is all about being aware of what is expected from us in professional dealings and how we set the expectation clarity to others.

When we do not have clarity on the expectation, it affects our execution capabilities and growth opportunities.
 
We have discussed the difference between accountability and responsibility and how we connect with each other.
 
Being Focused:

Focus means directing our thoughts, energy, and time into something.
From an execution capability development of point of view, focus means result or achieving something.
Most of us need clarity on WHAT to focus on and HOW to remain focused in any endeavor.
Focus is one of the leadership skills which can be acquired through awareness and practice
.
Building Trust:

 Trust is a conviction or firm belief in others on some qualities built slowly through repeated interactions or behaviors.

Trust needs to be earned by an individual; it is not given by position or title.

We have discussed some examples of building trust  from  effective people. 
 
Managing Energy:

Managing energy is all about how we manage well physically, mentally, emotionally, and spiritually.
People follow the person who demonstrates a high energy level and enthusiasm.
 
We have discussed some methods by which effective people remain at a high energy level.


Developing personal leadership is a continuous effort and learning experience in shaping us to get things done in the workplace.

Let us discuss "Influencing aspects to get things done" next week.

Have a great week ahead.

Self-regulation practices to maintain high energy level

 Self-regulation practices to maintain high energy level

(Execution Excellence -"Ability to get things done" Series)
 

In continuation of last week's discussion on how to manage energy levels when things are not going well in the workplace either on a specific day or specified duration, one  of the powerful self-regulation practices discussed was "Acceptance." The practice of acceptance will help to realize the reality and move along with the flow rather than fighting and losing energy.
 
The other methods by which we can maintain our energy level during low-energy situations from my experience are as follows
 
Looking at the situation from the TIME perspective:
 
Any low or high-energy situations never last forever. It looks unmanageable during the tough time, but when we look at the event after some time, it seems to be nothing. For example, we were clueless during covid lockdown, and for most of us, that situation was challenging. Looking back now, the situation's intensity seems small after three years.

The point is any good or bad situation does not last forever, and from a time perspective, any event becomes insignificant from a longer time perspective.

That is why philosophically, there is a saying This too shall pass.
 
Create a space for your inner comfort :

We need to enhance our circle of people, places, or activities which can boost our energy level and make us comfortable when we are down in a workplace situation.

For example, one of my friends was not adequately recognized in his organization for a long time, and others perceived it as an injustice to him. However, he never bothered about that recognition and constantly engaged in charity work and volunteering in NGO activities. I realized he was more comfortable in the workplace because he had other activities to compensate for his energy level.

At least we need to have some trusted people in our circle( could be spouses or friends or mentors) with whom we can share everything by which we can feel comfortable.

The key point is that we need to find a space to be comfortable in low-energy situations.

There could be some other self-regulation practices each one can find to manage the low energy situations
 
The idea of self-regulation practice is to manage any situation with a balanced approach so that our energy level will be high at the workplace to get things done.

Have a great week ahead!

How to manage energy during challenging times?

  How to manage energy during challenging times? 

(Execution Excellence -"Ability to get things done" Series)

 

We are discussing the methods by which effective people stay energetic in the workplace, enabling them to get things done efficiently.
 
One of my friends asked a question that is relevant to this topic. The question is, " Not all days, things will go as we wish. How do we manage high energy levels when the situation is unfavorable?" 

True...Not all days, things will go as we like. Situations like customers firing us, colleagues or junior colleagues in agitation mode, conflict with peers, or inordinate delays in getting things done due to beyond our control lead to disappointment, anger, and frustration.

How do we maintain a high energy level, at least, to be in a balanced mood?

Experts in emotional intelligence suggest the practice of self-regulation.
 
Self-regulation means the ability/ skill to deal with our emotions calmly and deliberate about how we want to show up at work and move on.
 
One of the self-regulation practices is Acceptance.
 
Acceptance :

Acceptance of situations or people is a very powerful self-regulation practice.

For example, imagine a situation where you must meet your customer to propose solutions for a problem, and your important colleague is much more familiar with the subject than you need to accompany you. Last minute, he/ she withdraws from participation for silly or manageable reasons. You are wondering whether it happens by chance or by choice of a colleague whom you do not like much in general.
Now you need to face the customer independently and get the proposal acceptable. Else it would affect your creditability. That is reality.

Would you get upset with the situation, worry about the outcome, blame or get angry with your colleagues for last-minute withdrawal, feel helpless to manage alone, or accept the situation and colleague as such?

We often do not accept and tend to go against reality, putting more pressure on our peace.

When we accept the situation and acknowledge the feeling, we can mentally manage the situation relatively well. Acceptance will give you the mental strength to think about the next step.

In contrast, when we do not accept the situation or people as such, we are still in the mode of negative emotions, which further drains our energy level.

Misunderstanding about Acceptance:

Acceptance does not mean that we have given up and accepted the mediocre. It is all about grounding ourselves with reality, acknowledging the negative emotions at that moment, and preparing ourselves to think about the next actions rather than fighting against reality.
 
Is it easy to be in an acceptance mindset always?

It is not easy for all to accept the situation and people. However, when we practice in small events, it helps us to manage higher challenges in the workplace.

For example, when you are stuck in traffic, are you accepting the situation calmly or blaming/being restless? Those are the moments that test our acceptance capability.
 
That awareness of Acceptance is a self-regulation practice to be at a positive energy level.

Let us discuss some other self-regulation practices next week.
 
Have a great week ahead.

How do effective people manage their energy? Taking Responsibility

 How do effective people manage their energy? Taking Responsibility

(Execution Excellence -"Ability to get things done" Series)
 

 

We are discussing the mindset and practices of highly effective people for being at a high energy level in the workplace, through which they get the power to influence others to get things done. In line with that, we have discussed the importance of self-compassion and starting the day with leisure and rituals.

The next practice we can observe in the most effective people is taking responsibility and stopping blaming game.

The definition of responsibility is the mental ability to respond to a situation.

When we confront an adverse situation in the workplace, either we own the problem or blame others for being in the situation.



When we own the situation, we tend to find solutions by fixing the process or educating the people. In this process, we eventually near to solutions or solve the problem. When we are part of the solutions, we feel elated and tend to be at a high energy level thereon.

Whereas, when we blame others, others find a reason to defend or reciprocate the blaming. In this process, we tend to be upset, angry, helpless, and, in turn, feel low energy levels.

The choice of taking responsibility help.

How do people demonstrate responsibility in adverse situations?

One of my bosses is very sharp in observation; the moment he realizes something is wrong in the situation due to some people, he immediately responds with the statement, " Ok, what needs to be done now?

The statement is powerful and turns all the people to look toward the solutions instead of looking for someone to blame. He sets the culture of taking responsibility in the organization rather than creating chaos through blaming and arguing. That is the power of taking responsibility.

To get a sense of responsibility, suggest experimenting next time when you confront adverse workplace situations.

Taking responsibility will give us a higher energy level than being inactive or blaming others. Awareness and practice help us to become more energetic in the workplace.

Have a great week ahead.

How do effective people manage their energy? Self-compassion

 How do effective people manage their energy?

 Self-compassion 
(Execution Excellence -"Ability to get things done" Series)

 

In continuation of last week's discussion on how effective people manage energy levels at the workplace so that they always display enthusiasm and balanced mental emotions to get things done, one more energy booster is self-compassion.

Self-compassion:

Self-compassion is being kind to ourselves whenever we fail, make mistakes or feel low.

For example, when some of our friends feel low due to a mistake, we tend to look at things from a distance and be kind to our friends. But, when we make mistakes, we are harsh ourselves and self-critics. That is due to a lack of self-compassion. When we do not understand ourselves and are kind enough, that moment drains our energy level further.

The ability to differentiate between our decision and self-worth improves our energy level. Some people are trained to be more self-compassionate despite failures or mistakes. They tend to bounce back from low energy levels quickly.

I have a friend who is a serial entrepreneur who has ventured into many businesses in the last 20 years, and unfortunately, many failed or shut down due to bad decisions. From a materialistic perspective, the world may perceive him as yet to be a successful entrepreneur, but what i have observed in him is a real example of self-compassion.

He always presents himself with professional attire and a smiley look and is highly energetic during any conversation. He is very active in the task throughout the day and always strives to be better in his profession. Not even a single instance he regretted his mistakes and self-critic himself.

He is clear in differentiating the wrong decisions and being a good person. That is the essence of self-compassion. He can differentiate his bad decisions/outcomes and himself as worthy. That is self-compassion. ( There is a thin line difference between being self-critical and self-realization of mistakes). i always look up to him whenever i feel low.
 
In professional life, we are bound to make many mistakes due to our decisions, thoughts, and actions. How we react when things go wrong affects our ability to differentiate ourselves and our decisions.

It is challenging to be self-compassionate as most of us choose to be harsh or blame others or the environment. It needs awareness and practice of looking at ourselves with kindness and differentiating from our mistakes.

Being self-compassionate helps to be at a high energy level, at least not at a low energy level.

Pl relate how much you are kind to yourself when you make mistakes..

Have a great week ahead.

How good are you at managing energy?

 How good are you at managing energy?   

(Execution Excellence -"Ability to get things done" Series)

Last week, we discussed the importance of managing energy at the self-level to get things done from others in a professional environment.

I came across a checklist devised by Tony Schwartz, the Author of the book " The power of full engagement," which broadly indicates our energy management level.

This checklist may help assess our energy management level on a day-to-day basis.
 
Please Tick the statements below that are valid for you.

Body

• I don't regularly get at least seven to eight hours of sleep, and I often wake up feeling tired.
•  I frequently skip breakfast or settle for something that isn't nutritious.
•  I don't work out enough.
•  I don't take regular breaks during the day to truly renew and recharge

Emotions

• I frequently feel irritable, impatient, or anxious at work, especially when work is demanding.
• I don't have enough time with my family, and when I'm with them, I'm not always really with them.
• I have too little time for the activities I most deeply enjoy.
• I don't have time to express my appreciation to others and feel grateful for my accomplishments.

Mind

• I have difficulty focusing on one thing at a time, and I am easily distracted during the day by email and social media / WhatsApp
• I spend much of my day reacting to immediate crises and demands rather than focusing on activities with longer-term value.
• I don't take enough time for reflection, strategizing, and creative thinking.
• I work in the evenings or on weekends, and I rarely take an e-mail–free vacation.

Spirit

• I don't spend enough time at work doing what I enjoy best.
• There are significant gaps between what I say is most important to me and how I allocate my time and energy.
• My decisions at work are more often influenced by external demands than by a strong, clear sense of my purpose.
• I don't invest enough time and energy to make a positive difference to others or the world.

How is your overall energy?

Total number of statements checked: __

Guide to scores

0–3: Excellent energy management skills
4–6: Reasonable energy management skills
7–10: Significant energy management deficits
11–16: Energy management crisis
 
Having an awareness of the existing SKILL LEVEL in managing energy level,we can talk about the practical ways to improve energy management in all aspects in the next week.
 
Have a great week ahead.

Managing Energy

  Managing Energy

(Execution Excellence -"Ability to get things done" Series)
 

As we discuss the art of getting things done in the workplace, managers/ leaders must organize themselves effectively.

We have discussed some elements of self-organization like Time Management, Managing expectations, being focused and Building Trust.

The next important element in self-organizing is Managing Energy. 
 
Managing Energy is all about how we are well-being physically, mentally, emotionally, and spiritually.
 
Why is managing Energy essential?

All energies are interrelated.
When we do not manage any one of the energy levels, it will affect other energy. Eventually, it will affect the performance and execution capabilities. For example, when we are not well physically due to some pain, it affects us emotionally as feeling low, mentally we are not in a position to concentrate on anything, and we disconnect from our purpose (spiritually).

Energy is contagious.
When you observe people with high energy levels, they always display a pleasing appearance, say a smiling face, firm tone, straight posture, and present themselves with enthusiasm. We also tend to be at a high energy level in their presence. That is why when we attend any motivational training program, the trainer displays high energy, and we are also at a high energy level. After the program, we return to our natural energy level and seek a similar energizing experience.

In a professional context, when the leader is not at a high energy level and displays a lack of enthusiasm in walking, talking, and carrying out routines, the followers also lose their energy.
No one would like to work with a lousy person with low energy levels.

You may relate to your experience with some people.

I have worked with one very charismatic, soft, and firm-spoken boss, always with enthusiasm. Everyone liked to work with him, and i never said no to him when he assigned some tasks. Relatively, he used to get things done easily. He was respected by all and quite successful in his career. The one thing i can attribute to his success is his highly energetic, enthusiastic, and influential power in the workplace.
 
From this perspective, maintaining a high energy level and being active are essential.

Let us discuss some practical ways people enhance their energy levels next week.

Have a great week ahead!
 

How to Build Trust in the workplace?

 How to Build Trust in the workplace?   

(Execution Excellence -"Ability to get things done" Series)

 

 

Having discussed the definition of Trust in the workplace and its importance in gaining the influencing power to get things done, now let us understand how some effective people build Trust among their colleagues and clients.

As mentioned, building trust is not a one-time activity; it is a continuous effort. An individual must earn it despite being given any positional status or designation.

There is no single path to building Trust. It combines many repetitive behaviors and practices by which we can build Trust in character and competency.

Listed below are some of my observations from effective people whom i admire most for their effort in building Trust. They build Trust over some time and gain respect in their respective field or industry.

Demonstrating consistency:

Being consistent is one of the founding stones for building Trust. We generally do not like uncertainties and prefer certainty as it gives comfort. When someone is consistent in their behavior and does what they say consistently,it gives comfort to trust them.

Would you trust a person who delivers inconsistently in terms of timeline commitment?

Ease of approachability:

A person who is easily approachable either physically or digitally is believed more trustworthy than a person who cannot be easily reachable.

i have observed some people respond to the mail within a day or two, even if they agree or disagree with the content. Some people are disciplined to return the mobile call if they miss it the first time due to being preoccupied with something. That is approachability.

When we deal with those people, we feel the friendliness and enhance Trust.

More focused on business:

They are more focused on business than gossiping and spending time on the nitty-gritty of tasks or petty things. When we deal with those people, we feel secure, and the security feeling enhances Trust.

Admit mistakes and being vulnerable:

They openly admit when they make mistakes to show their confidence in themselves. Some people admit when they do not know the answer to the question than trying to give solutions for everything. That behavior of demonstrating confidence enhances Trust and their solutions.

Connect with care:

They look at the problems from others' views and display empathy for others which enhances Trust.

You may add something more from your experience. 

The point is that the trust-building process combines many efforts and being consistent in our positive behavior. It takes time; however, it is worth building to enhance our influencing power to get things done in the workplace.

Wishing you and your family a happy, healthy, prosperous new year ahead!

Building Trust

  Building Trust 

(Execution Excellence -"Ability to get things done" Series)

 

As we discuss the art of getting things done in the workplace, managers/ leaders must organize themselves effectively. We have discussed some elements of "organizing self," like Time management, Managing expectations, and Being focused.

The next important element in self-organizing is BUILDING TRUST.
 
What is meant by Trust?
 
Trust is a conviction or strong belief we have in others on some qualities which are built slowly, through repeated interactions or behaviors.
 
To understand this definition easily, let us relate our association with some brands or companies.

We have a strong belief about some brands or companies that their product or service is either reliable or value for money or the best user experience, and so on. This strong belief comes from the repeated experience we have gained from using their product or service.

For example, we firmly believe that the TATA brand means it is reliable; APPLE brand means Innovation; AMAZON means convenience in online purchasing; INFOSYS means Governance, and so on. That is Trust.

From a business perspective, we term it as branding; however, business is all about connecting with people's emotions, which is TRUST.

Similarly, in the professional setup, we develop strong beliefs or convictions with some people for some qualities. That emotional connection is TRUST.
 
For example, we trust some people for their punctuality since they demonstrate it regularly over some time.
We never consider a person being punctual if they demonstrate punctuality only on a few occasions or once in a while.
We trust some people as problem solvers as they demonstrate their thought leadership in some subjects regularly over some time.
We never consider a person as a solution provider if they demonstrate once in a while or few situations.
We trust some people as dependable since they demonstrate their commitment on time without follow-up.
 
From the above examples, Building Trust Consists of 2 elements

• Repeatability
• Long-time duration

 Trust needs to be earned by an individual; it is not given by position or title.
 
You may relate yourself to what qualities your peers / junior colleagues trust you most.
 
Let us discuss the relevance of building Trust with execution capabilities and the ways of building Trust in a professional environment in the next week.

Have a great week ahead.