Building Credibility to influence

  Building Credibility to influence

(Execution Excellence -"Ability to get things done" Series)
 

We discussed some of the mindsets of highly influential people in the workplace to get things done. We mentioned win-win, how they look at work, and clarity of what they need.

One of the practices or efforts put by highly influencing people is developing Credibility at the workplace among peers, colleagues, junior colleagues, and customers.

What is meant by Credibility?

Credibility is all about the believable or trustworthiness of someone in some aspects.
 
For example,

You may have some clarification in tax filing. Whom do you approach or consult?

A well-known practicing chartered accountant/auditor only.

Because we firmly believe or trust them as they have proven qualifications and practices. That is the Credibility they earn or possess.

Credibility comes from consistent action or behavior on character or demonstrating domain expertise.

How Credibility has an impact on influencing?

Any transaction in a professional environment happens through TRUST. The Trust will come from repetitive behavior or demonstrating expertise consistently. When we earn the Trust, others will respect our ideas or plan and be ready to follow us. In that way, we can get things done at the workplace.

Relatively we have an edge to influence or sell our ideas to others over those who do not build Credibility.

Recently one of the retired CEO from corporate published his book on career planning and became a GENUINE best seller in the market. He had not spent any money on advertising. He has only built Credibility for the last 20 years as a leadership and management expert. People believed that he might also have some message on career planning and make it a big success. That is the power of Credibility in influencing.

When we have some technical or business challenges, we approach some people for solutions because they establish Credibility as thought leaders in respective technical or business aspects. We readily accept them as they earn our Trust and respect.

Building Credibility is one of the traits of every professional at any level and requires consistency and time to build. Once we make Credibility, it will have a compounding effect on the influencing power.
 
Let us discuss the various methodologies to build Credibility next week.
 
Have a great week ahead!
 

What do you want?

  What do you want? 

(Execution Excellence -"Ability to get things done" Series)
 

As we discuss the mindset and practices used by highly influencing people to get things done, we have highlighted the two mindsets like, "Win-Win Mindset" and "How do you see yourself? ".
 
The third practice is "Outcome based thinking," which is a powerful practice by all effective people.
 
Outcome-based thinking :

It is all about starting any interaction or business deal with the objective.
 
It is all about clarifying what we want to achieve in the end.

It is beyond visualization. 
 
Why is this important?

• When you start with the end objective, it brings focus within you.
• Half the battle is won when you start with the end objective and express yourself to others about your expectation.
• It connects with others as they are in a position to listen 
• When you start with the end objective, you likely think about what may go wrong and proactively prepare for it.

 
When starting any conversation or deal, the thought process of highly influencing people is as follows.

What do i want at the end?
What do others want, and what may be their objection?
If there is an objection, what would be my counteroffer? 
How will i bring to a conclusion with a win-win mindset?

In project management, one of the traits expected from a successful project manager is OUTCOME BASED Thinking and STAKEHOLDER MANAGEMENT and Having Plan B if something goes against the plan.
 
Anyone can develop outcome-based thinking with practice.

For example, when proposing a new idea to colleagues and management/clients, you can always apply outcome-based thinking and likely win the proposal.

What do I want at the end?
My idea has to be acceptable by others as such, or with minor modification
What is others' need, and what may be their objection?
How the new idea may affect others and what could be their views
 If there is an objection, what is my counter-deal to be a win-win?
If my idea is not acceptable as such, what could be my other alternative which is fine for  others ( Proactiveness)
How I will bring it to a conclusion?
Either i withdraw my idea( loss-win)  or accept another's suggestion to modify my idea (win-win)
 
We positively influence others when we think about the outcome before the start.

The mindset is straightforward. In reality, except few, most of us are not proactively prepared for 360 views when we start, which causes us to be poor in influencing.

It just needs awareness and preparation with practice before getting into any conversation or business deal.
 
Have a great week ahead.

How do you see yourself?

  How do you see yourself?  

(Execution Excellence -"Ability to get things done" Series)
 

Last week, we discussed the mindset of win-win in every interaction and business dealing to enhance influencing skills in the workplace.
 
Enhancing influencing skills is one of the primary skill sets everyone should develop, and it is not a quick fix or set of techniques.
 
Developing the influencing skill is a combination of mindset, behavior, practices, and more you are aware of, and applying it will make you a better influencer at the workplace.
 
From that perspective, we will discuss a set of mindsets and practices which we can observe and relate with the most influencing personalities.
 
One such mindset is a win-win mindset.

The second mindset or belief is how you see yourself. 
 
What is meant by "seeing yourself"?

It is all about how you perceive/look at your position and yourself in the professional setup.

It is not the position title or how others see you.
 
For example, the organization gives you the title of Quality Head. It is provided by others or perceived by others. That is ok, but how you see yourself determines your influencing power.
 
Are you feeling like an empowered quality head, or are you one among the functional head? The honest reflection will bring a new perspective to you about yourself.
 
Why is this reflection important?
 
How you see yourself and your feelings will enhance your self-esteem. It will change your outlook, body language, tone, ownership feeling, or responsibility.
 
I came across many people who own their functional responsibility beyond their title, and eventually, people respect them, even though, in the beginning, they were misunderstood.

You can also relate to some people who use the following phrase, who will go beyond their boundaries to make it happen.
 
My production speed or output  will go down
My quality will affect…
My inventory will go up …
 
That verbal language reflects their ownership, and they will be influencers relatively compared to others.
 
In one of my client organizations, management recruited a junior storekeeper who had core experience in that function. The organization has an open store concept in which anyone can pick the material with verbal approval from the plant head, and anytime they update the records. After the new storekeeper took charge of the role, he refused to issue the material on an ad-hoc basis even though he was directed by the plant head to do so.
He firmly stated that he was the custodian of materials, was accountable for inventory value, and could not accept or issue material without proper documentation, even if directed by the plant head. Initially, people did not accept him; later on, they respected him as he influenced them to bring the right way of working.

My key learning is that he looks at his position as more powerful, and that feeling makes him more commanding and influencing people to do the right things.
 
The point is how you look at your position, and yourself will enhance your feel about yourself. When you strengthen your self-image, you get the power to influence others. It is one of the mindsets of highly influencing people.

 Let us discuss other practices and mindsets next week.

Have a great week ahead.

Win -Win Mindset

 Win -Win Mindset 

(Execution Excellence -"Ability to get things done" Series)
 

As we have discussed the influencing framework/process, we highlighted the importance of being aware of the context/situation. Also, being flexible in the influence style will help to get things done.
 
Now, let us understand more about the mindset, behaviors, and practices that highly influence people to apply when dealing with people and situations. They have never been perceived as commanding, misusing power, or rude, and people love to work with them. They easily get things done in the workplace despite the challenges.

Understanding and practicing those mindsets, behavior, and practices will help you become a high-influencing person in the workplace.
 
One such primary mindset that influences people to operate is a Win-Win mindset.
 
What is a Win-Win mindset?

Win-Win is a state of mind in which we look for mutual benefit in any interaction or business deal.
It is more about being empathetic about another person while focusing on your objective, fair, and flexible in finding a solution that meets both requirements.
 
Influential people ensure that the other person's needs are met in any interaction with others, either a small conversion or significant business deal sign-off.

For example,

You are spending time with one of your colleagues, and after the conversation, if both of them feel good about the interaction, get some value or solution or agreed upon mutual agreement. It is a win-win situation, and both of them win together.

If any of you leaves with an upset mood or gets humiliated or unheard, then there is a possibility of both of you being in a situation of lose-lose or lose-win, and either way, that will not be helpful.
 
In the same way, any business partnership works on a win-win basis only.
 
For example, one product organization signs a partnership agreement with the distributor. The organization has products but needs more marketing and distribution reach to customers. The distributor has access to customers but needs more products. When both sign the deal, they share the mutual value and gain revenue together. That is a win-win.

If anyone feels that the other person is exploiting others, it becomes a win-lose, and the partnership eventually breaks.
 
There is always an argument that it is not possible to have a win-win situation and mindset all the time. If both do not realize a win-win in the long run, the association or deal is not sustainable. In the short term only it works.

We can be in a win-win mindset only when we feel good about ourselves and are optimistic about our outlook. That needs awareness and practice.
 
This win-win concept is underrated, and if we apply it in all interactions and dealings, the ability to get things done will improve.

Based on this fundamental win-win mindset, some behaviors and practices are built upon, and let us discuss them further.
 
Have a great week ahead!

Being flexible in your influencing style

 Being flexible in your influencing style  

(Execution Excellence -"Ability to get things done" Series)
 

Last week we discussed awareness of the situation/context and how our influencing style helps to get things done. The third dimension of the influencing process is understanding the other person's dominant influencing style and being flexible to change our style accordingly.
 
The ultimate purpose of learning influencing skills is to get things done. This will happen only when we are flexible and adaptive to the SITUATION and modify our influencing style.

Consider the following real incidents in which we can learn the impact of flexibility in making things better or worst.

One of the product development organizations has the policy to approve any product proposal only when it meets certain conditions; for example,  ROI must be two years. The product development team put in their best effort and brought the new proposal; however, the ROI was not meeting, say it was three years. The finance head was going by rational and company policy. He insisted on holding the proposal. However, considering the features, the technical and marketing team was optimistic about going ahead. Everyone was right from their standpoint of view. The situation became inconclusive.

Generally, the CEO believes in the engagement type and wants to decide by consensus.
Now he took the lead in convincing the finance head to go ahead with the product development by stating the big picture of the product and its potential to change the company's destiny in the long run. (inspiring influencing). Also, he persuaded other functions to rework the cost and make it attractive. Finally, the project was approved unanimously, and the product changed the company's fortune within three years.
 
Here the key learning is the business head's flexibility to change his influencing type from engaging to inspiring and counter the finance head's rational influencing style. Just imagine, if he had not been flexible enough and firm to make decisions as per the team's decision, the company would have lost the opportunity.

Alternatively, in one of the small firms, the management recruited a senior person from a large corporate where he spent his entire life and believed in getting things done through a commanding influencing style. The family-owned business believes in an engaging type of influencing and involving all the people in important issues to arrive at decisions. The new person is not flexible to change his influencing style, and he soon lost all his teammates' confidence and eventually made exits. Here the problem is rigidity in adopting the same style of influencing.

Changing style depending on the situation and other people's style without hurting relationships is a winning influencing style of effective leaders. Ultimately things need to be executed, and relationship needs to be preserved.
 
The key point is we need to be aware of the situation or context, aware of our influencing style, and have the flexibility to change the style depending on the other' style and situation. That mindset makes us better leaders in getting things done.

Have a great week ahead.

What is your dominant influencing style?

  What is your dominant influencing style? 

(Execution Excellence -"Ability to get things done" Series)

 

 

Last week, we discussed the Influencing framework and how different situations call for different influencing methods.
Let us understand more about the influencing Style or method
 
We must know our influence style when dealing with others and in different situations.

Influencing Style will have an impact on the RESULT.

Typically we will be using the following influencing Style.

• Commanding (using authority/ dictating/ directing)
• Rationalizing ( using logic/data to convince)
• Engaging ( involving others /collaboration)
• Inspiring (energizing others with aspirations/values)
• Balancing-finding middle path ( win-win, alternate solution seeking)

Why do we need to be aware of our influencing Style?

Style determines the outcome or result.  
Style decides our tone and expression.
 
For example,

Imagine a situation in the workplace; as a business head, you need to solve quality issues raised by customers. You have to solve them along with your core team member.

Here the outcome is solving the problem. The solution's speed and quality depend on the influencing Style you choose.
 
You may use any of the following statements depending upon your influencing Style, which will have a different tone and interpretation from others.
 
"I want you to explain to me the reason for the quality problem" (commanding)
"Can you explain the reason for product failure for my understanding and let us find a solution" (Engaging)
"I don't want a reason to hear. solve the problem first" (commanding)
"Why don't you solve the problem ?" ( commanding)
"I think we can solve the problem easily. Let us discuss." (inspiring and engaging)
"5% rejection seems high, and let us resolve this by this week".(rational and inspiring)
 
We may use a different statement for the same situation that conveys a different tone.

What would be the outcome?
 
It now depends on the other person's influencing type with reference to the situation and how they interpret the statement and underlying tone.

The key point to learn is that we need to be aware of our influencing Style and use different influencing types depending on the situation and the other person.

Highly effective people usually use engaging and inspiring types except in urgent and sensitive problems.

Just reflect your dominant influencing Style.

Have a great week ahead.

How does the influencing process work?

 How does the influencing process work? 

(Execution Excellence -"Ability to get things done" Series)
 

 

Last week, we discussed the importance of developing Influencing skills at the workplace to get things done.

Despite your strong professional expertise, you will have growth only when you influence others positively to get things done. Positional power will help to some extent only. Hence we need to develop influencing skills.

The first step is understanding our influencing style and context, which i have given in the QUALITY OF INFLUENCE framework. It helps to understand the influencing process.



 
In any transaction with others, awareness of three factors will help to enhance the quality of getting things done.
 
1. Aware of the situation/context and its impact on you, your function, your organization
2. Awareness of your dominant influencing style, derived voice tone, and expression in terms of the statement
3. Awareness of your counterpart influencing style, derived voice tone, and the expression in terms of the statement

For example,

you want to delegate the PPT presentation preparation ( which you suppose to present to your management) to your junior colleague. They may not be interested in preparing, but you influence them to do it because you are using your commanding authority. Here the context is simple; the beneficiary is yourself, you use a simple commanding style, and your junior colleague gets it done.

In another instance, you must get your travel bill clearance from a finance person, and they are not reporting to you. The beneficiary would be you, and you can not use the commanding style of influence, and your counterpart need not be influenced easily by your style. He may use the rational style of influence, and there would be challenges in getting things done unless you modify your style.

In another instance, with the same finance functions, you need to get the payment release immediately to your vendor. Otherwise, the production line will get stopped. In this situation, you must get things done as soon as possible, and the beneficiary is the organization. You can choose different influencing styles like rational or balancing. You will get things done relatively easier than in the previous cases.
 

The key point is that every situation requires different influencing styles and must match with counterparts.

The awareness of the situation and influencing style of you and your counterpart will help you to be more flexible. However, in reality, as i observed, most people need to be made aware of the context and style as they use the same dominant style in every situation and are stuck in poor execution capability.

Just relate to your recent incident where you succeeded or failed in influencing others, you could see the framework's relevance, and you will get the importance of flexibility in style with context and counterpart.

Let us discuss the style/tone/statement in detail in the next week.

Have a great week ahead.

Developing the art of Influencing

 Developing the art of Influencing 

(Execution Excellence -"Ability to get things done" Series)
 

As we discuss Enhancing Execution capabilities in the workplace, we have discussed the relevance of personal leadership for the last 25 weeks. 

The next part of getting things done is learning the art of influencing others. The others could be direct reportees, peers, colleagues, and clients.
 
What is meant by influencing?

Influencing is persuading someone to think or accept our ideas or act the way we want.

It is based on the relationship's quality and respect rather than power or positional status.

Everyone needs this ability when dealing with others at home or in the external world.

God has given us this ability the moment we are born. By crying, the child signals the need for food or care; the mother responds. That is one form of influence, and when we grow, we use different techniques to sell ourselves to others in every moment. However, in some cases, we achieve what we want; in others, we do not.

When our circle of connection enlarges, complexity increases, and we need to learn the art of influence, particularly in the workplace as a professional.
 
Why influencing skills is essential for professionals?

• Commanding will no longer be effective in today's advancement in the information access environment. In the commanding era, people are looking for knowledge, but today Information or knowledge is available in plenty and quickly. What others want is wisdom or insights, or experience. By which only others are inspired with us. When the inspiration happens, it leads to ease of influence.

• When growing up in a career, you need to get things done from people beyond your functional boundary, and they need not oblige to meet your expectation unless you inspire them. When you are not inspiring, you can not influence.
• You might have seen many brilliant, hardworking, and sincere people stuck in their careers at some point in time. One of the reasons could be the lack of influencing skills despite their functional expertise.  

To become successful professionals, we must get things done and deliver results. From that perspective, learning the art of influencing is essential.

In this influencing Series, let us learn the following in the coming weeks

*Framework of influencing
*Human principles and using them to influence
*Proven laws of persuasion  and techniques
*Effective communication on improving influence
 
Have a great week ahead.
 

Summarising Personal Leadership on Execution Excellence

 Summarising Personal Leadership on Execution Excellence 

(Execution Excellence -"Ability to get things done" Series)
 

For the last 25 weeks, we have discussed the relevance of "Personal Leadership" to getting things done or enhancing execution excellence in the workplace.
 
Execution excellence consists of 3 elements.

1. Personal leadership, or how we organize ourselves
2. Inspiring and Influencing others
3. Knowing more about job

 We have discussed in detail Personal Leadership and its insights

Before moving to Inspiring and Influencing others, let us summarise the key learnings on personal leadership.
 
Personal leadership is about how we organize ourselves PROACTIVELY for the position/title or the TASK. It is the foundation for EXECUTION EXCELLENCE.
 
We have listed out some of the elements of personal leadership.

Time Management
Managing Expectation
Being Focused
Building Trust
Managing Energy

Time Management:

Time management is all about managing time for ourselves and OTHERS. It is more than how we engage in some activities and are busy.

Time management is purely inward motivation than externally monitoring time.

It is all about being efficient and effective.

Efficiency is how we do things right, and effectiveness is all about choosing the right things to do.

Efficiency related to skill and effectiveness is related to knowledge and mindset to choose the right activities.

We have discussed some of the behaviors at the workplace and how it affects others' time.
 
Expectation management
 
Managing expectations is all about being aware of what is expected from us in professional dealings and how we set the expectation clarity to others.

When we do not have clarity on the expectation, it affects our execution capabilities and growth opportunities.
 
We have discussed the difference between accountability and responsibility and how we connect with each other.
 
Being Focused:

Focus means directing our thoughts, energy, and time into something.
From an execution capability development of point of view, focus means result or achieving something.
Most of us need clarity on WHAT to focus on and HOW to remain focused in any endeavor.
Focus is one of the leadership skills which can be acquired through awareness and practice
.
Building Trust:

 Trust is a conviction or firm belief in others on some qualities built slowly through repeated interactions or behaviors.

Trust needs to be earned by an individual; it is not given by position or title.

We have discussed some examples of building trust  from  effective people. 
 
Managing Energy:

Managing energy is all about how we manage well physically, mentally, emotionally, and spiritually.
People follow the person who demonstrates a high energy level and enthusiasm.
 
We have discussed some methods by which effective people remain at a high energy level.


Developing personal leadership is a continuous effort and learning experience in shaping us to get things done in the workplace.

Let us discuss "Influencing aspects to get things done" next week.

Have a great week ahead.

How to LEARN effectively?

 

How to LEARN effectively?  
(Execution Excellence -"Ability to get things done" Series)

As we have discussed the relevance of curiosity to learn new things on being energetic in the workplace, let us understand the different approaches to learning.

Information access is not a problem in today's internet age like earlier. However, authentic learning is about understanding the concept, its application, its variation in different contexts, and its insights.
 
There are various approaches to learning, and one needs to choose the choice of combination consistently.
 
Self-learning:

Get interested in any subject  /topic, pick up suitable media like books, online courses, and YouTube videos, listen to expert interviews, attend seminars, etc.

This type of learning needs self-initiative, interest, and focus.

At the beginning of my career, fortunately, one of my bosses introduced me to many books on manufacturing systems, which helped me get more interested in those subjects. Eventually, i extended to other subjects, which improved my learning interest.

Observing others @ workplace:

Observing others @ workplace is one of the most effective learning processes for developing behavior and management style. We shall observe the bosses, colleagues even junior colleagues from whom we can learn what to do and don't. (Good and bad behavior).

Through observation, i learned a lot from my bosses about handling conflicts and the communication process, 

You might have realized some of the mannerisms you got from your bosses and peers as they inspired and impacted you.
 
Being part of a cross-functional team:
 
Working with a diverse team is one of the best ways to learn more about ourselves. It brings a new dimension to our skills in managing interpersonal aspects, persuasion skills, and ability to tolerate others. When we work with others, we become vulnerable and expose our natural strengths and weakness of ourselves. That introspection will be effective learning.
 
People will learn more in a project management environment of any size than in a functional setup. That is why some organizations encourage more of the CFT approach in solving organizational problems in which people learn and contribute more, and the energy level would be enhanced.

Learning through Teaching :

The learning pyramid model advocates that one can learn more by teaching others than by any other form of learning.
Teaching means sharing what you learned with others the way they understand. In the process, you are thinking more about the concept, its application, and its example and learning the art of communication.
This teaching process will make our learning more effective as we internalize it.

Where can we start teaching?

We can start teaching with our colleagues and internal team. As a manager/leader, one must spend time with others to share their experiences and learnings. Teaching makes us effective learners of concepts and communication skills. Teaching needs passion and patience.
 
In summary,

• learning can occur in any format and combination, depending on the individual and subject.
• We must be aware of the learning approaches and open enough for continuous learning, as learning will shape us to the next level and be energetic.

 
Have a great week ahead!

 

Self-regulation -Curiosity to LEARN

 Self-regulation -Curiosity to LEARN 

(Execution Excellence -"Ability to get things done" Series)

 

As we outlined self-regulation practices to keep our energy level, we mentioned the mindset of acceptance, enhancing the circle of care, looking at everything from a TIME perspective, etc. One more important aspect i have observed in most effective people is a curiosity to LEARN.
 
Curiosity to LEARN :

Curiosity to learn means a strong desire to learn something NEW in the domain or field we work or something beyond the domain or field.

Learning continuously enhances our perspective about the domain, and the intent to learn makes us more energetic.

One interesting personality i came across in my consulting experience. I always admire his curiosity to learn something. Whenever i interact with him, he used to display pleasant looks and a high energy level, which i attribute to his interest in learning something new.

He has been from the financial domain throughout his career and claims to be a senior citizen!. Still, he works in a manufacturing organization to engage himself and actively contribute his experiences. He used to attend all my sessions. In one of the sessions, i  taught the complicated manufacturing system concept, which most engineers usually find difficult to understand and apply with ease. Even though he is from a financial background, he took the lead in using the concept in his manufacturing division and brought some clarity to his colleagues.
 
He could have excused himself by stating that the concept is far from his core finance domain or age limitations. What made him learn some complicated manufacturing subject is his curiosity to learn. He keeps himself engaged and displays high energy in his work.

Even today, he is a voracious reader of books on management, leadership, and philosophy, and he regularly recommends some books to me. Some of the books we mentioned here are all from his recommendation only.

i am correlating his energy level with his curiosity to learn.

The important learning is, irrespective of our age and background if we develop the curiosity to learn something new and keep ourselves engaged, it brings a unique perspective to our lives and makes us more energetic. 

People follow the person who displays energy in the workplace than passively.

 Have a great week ahead.

Self-regulation practices to maintain high energy level

 Self-regulation practices to maintain high energy level

(Execution Excellence -"Ability to get things done" Series)
 

In continuation of last week's discussion on how to manage energy levels when things are not going well in the workplace either on a specific day or specified duration, one  of the powerful self-regulation practices discussed was "Acceptance." The practice of acceptance will help to realize the reality and move along with the flow rather than fighting and losing energy.
 
The other methods by which we can maintain our energy level during low-energy situations from my experience are as follows
 
Looking at the situation from the TIME perspective:
 
Any low or high-energy situations never last forever. It looks unmanageable during the tough time, but when we look at the event after some time, it seems to be nothing. For example, we were clueless during covid lockdown, and for most of us, that situation was challenging. Looking back now, the situation's intensity seems small after three years.

The point is any good or bad situation does not last forever, and from a time perspective, any event becomes insignificant from a longer time perspective.

That is why philosophically, there is a saying This too shall pass.
 
Create a space for your inner comfort :

We need to enhance our circle of people, places, or activities which can boost our energy level and make us comfortable when we are down in a workplace situation.

For example, one of my friends was not adequately recognized in his organization for a long time, and others perceived it as an injustice to him. However, he never bothered about that recognition and constantly engaged in charity work and volunteering in NGO activities. I realized he was more comfortable in the workplace because he had other activities to compensate for his energy level.

At least we need to have some trusted people in our circle( could be spouses or friends or mentors) with whom we can share everything by which we can feel comfortable.

The key point is that we need to find a space to be comfortable in low-energy situations.

There could be some other self-regulation practices each one can find to manage the low energy situations
 
The idea of self-regulation practice is to manage any situation with a balanced approach so that our energy level will be high at the workplace to get things done.

Have a great week ahead!

How to manage energy during challenging times?

  How to manage energy during challenging times? 

(Execution Excellence -"Ability to get things done" Series)

 

We are discussing the methods by which effective people stay energetic in the workplace, enabling them to get things done efficiently.
 
One of my friends asked a question that is relevant to this topic. The question is, " Not all days, things will go as we wish. How do we manage high energy levels when the situation is unfavorable?" 

True...Not all days, things will go as we like. Situations like customers firing us, colleagues or junior colleagues in agitation mode, conflict with peers, or inordinate delays in getting things done due to beyond our control lead to disappointment, anger, and frustration.

How do we maintain a high energy level, at least, to be in a balanced mood?

Experts in emotional intelligence suggest the practice of self-regulation.
 
Self-regulation means the ability/ skill to deal with our emotions calmly and deliberate about how we want to show up at work and move on.
 
One of the self-regulation practices is Acceptance.
 
Acceptance :

Acceptance of situations or people is a very powerful self-regulation practice.

For example, imagine a situation where you must meet your customer to propose solutions for a problem, and your important colleague is much more familiar with the subject than you need to accompany you. Last minute, he/ she withdraws from participation for silly or manageable reasons. You are wondering whether it happens by chance or by choice of a colleague whom you do not like much in general.
Now you need to face the customer independently and get the proposal acceptable. Else it would affect your creditability. That is reality.

Would you get upset with the situation, worry about the outcome, blame or get angry with your colleagues for last-minute withdrawal, feel helpless to manage alone, or accept the situation and colleague as such?

We often do not accept and tend to go against reality, putting more pressure on our peace.

When we accept the situation and acknowledge the feeling, we can mentally manage the situation relatively well. Acceptance will give you the mental strength to think about the next step.

In contrast, when we do not accept the situation or people as such, we are still in the mode of negative emotions, which further drains our energy level.

Misunderstanding about Acceptance:

Acceptance does not mean that we have given up and accepted the mediocre. It is all about grounding ourselves with reality, acknowledging the negative emotions at that moment, and preparing ourselves to think about the next actions rather than fighting against reality.
 
Is it easy to be in an acceptance mindset always?

It is not easy for all to accept the situation and people. However, when we practice in small events, it helps us to manage higher challenges in the workplace.

For example, when you are stuck in traffic, are you accepting the situation calmly or blaming/being restless? Those are the moments that test our acceptance capability.
 
That awareness of Acceptance is a self-regulation practice to be at a positive energy level.

Let us discuss some other self-regulation practices next week.
 
Have a great week ahead.

Work with passion

  Work with passion 

(Execution Excellence -"Ability to get things done" Series)

As we discussed how we could enhance our energy level in the workplace to inspire and influence others to get things done, we discussed some of the practices by effective people, like self-compassion, responsibility, and starting the day with leisure rituals. In line with this, the next ultimate energy booster is doing the work with passion.

The meaning of passion is a strong liking, love, desire, or devotion to something.

Doing anything with passion or love will boost your energy level, which you might have experienced many times in the workplace. Passion comes only when we know that our work aligns with our higher purpose and values. Some people are gifted enough to find their passion at a young age and find a career in line with it. They do what they love.

However, in reality, it is different for all people. Finding and doing work wholly aligned with purpose is rare. They have to love what they do.

For them, it is essential to realize two things.

1. first, realize that every work has an inherent purpose and contributes to others, the organization, and society.
2. they need to find meaning in their work by changing the perspective of the work itself.

How to find meaning in work?

How we look at our work changes the perception of our work. In turn, it kindles our passion. one of the following popular stories will relate to it.

Once three people were working on the bridge construction. The stranger approached the first person and asked what he was doing. The person said, "Can't you see i am laying stones?." The stranger quickly moved on to the second person and asked the same question. The person replied, "I am working on my income to care for myself and my family."

      The stranger moved on to the third person and asked him what he was doing. The person replied smilingly, "I am building a bridge; once the bridge construction is over, many people will pass on. I am helping others to move fast. This bridge will be here centuries after I am gone."    

       This is a well-known story, and the profound message is that how you look at your work with a higher purpose makes a difference in your quality of work and life. Irrespective of our profession, we are doing our bit to benefit others. 

When we realize the purpose of our work in the big picture, the work will enhance our energy level in the workplace.

The key point is to do what you love or love what you do... You need to get high energy from work. People follow the person who demonstrates high energy and enthusiasm.

Have a great week ahead...

How do effective people manage their energy? Taking Responsibility

 How do effective people manage their energy? Taking Responsibility

(Execution Excellence -"Ability to get things done" Series)
 

 

We are discussing the mindset and practices of highly effective people for being at a high energy level in the workplace, through which they get the power to influence others to get things done. In line with that, we have discussed the importance of self-compassion and starting the day with leisure and rituals.

The next practice we can observe in the most effective people is taking responsibility and stopping blaming game.

The definition of responsibility is the mental ability to respond to a situation.

When we confront an adverse situation in the workplace, either we own the problem or blame others for being in the situation.



When we own the situation, we tend to find solutions by fixing the process or educating the people. In this process, we eventually near to solutions or solve the problem. When we are part of the solutions, we feel elated and tend to be at a high energy level thereon.

Whereas, when we blame others, others find a reason to defend or reciprocate the blaming. In this process, we tend to be upset, angry, helpless, and, in turn, feel low energy levels.

The choice of taking responsibility help.

How do people demonstrate responsibility in adverse situations?

One of my bosses is very sharp in observation; the moment he realizes something is wrong in the situation due to some people, he immediately responds with the statement, " Ok, what needs to be done now?

The statement is powerful and turns all the people to look toward the solutions instead of looking for someone to blame. He sets the culture of taking responsibility in the organization rather than creating chaos through blaming and arguing. That is the power of taking responsibility.

To get a sense of responsibility, suggest experimenting next time when you confront adverse workplace situations.

Taking responsibility will give us a higher energy level than being inactive or blaming others. Awareness and practice help us to become more energetic in the workplace.

Have a great week ahead.

How do effective people manage their energy? Self-compassion

 How do effective people manage their energy?

 Self-compassion 
(Execution Excellence -"Ability to get things done" Series)

 

In continuation of last week's discussion on how effective people manage energy levels at the workplace so that they always display enthusiasm and balanced mental emotions to get things done, one more energy booster is self-compassion.

Self-compassion:

Self-compassion is being kind to ourselves whenever we fail, make mistakes or feel low.

For example, when some of our friends feel low due to a mistake, we tend to look at things from a distance and be kind to our friends. But, when we make mistakes, we are harsh ourselves and self-critics. That is due to a lack of self-compassion. When we do not understand ourselves and are kind enough, that moment drains our energy level further.

The ability to differentiate between our decision and self-worth improves our energy level. Some people are trained to be more self-compassionate despite failures or mistakes. They tend to bounce back from low energy levels quickly.

I have a friend who is a serial entrepreneur who has ventured into many businesses in the last 20 years, and unfortunately, many failed or shut down due to bad decisions. From a materialistic perspective, the world may perceive him as yet to be a successful entrepreneur, but what i have observed in him is a real example of self-compassion.

He always presents himself with professional attire and a smiley look and is highly energetic during any conversation. He is very active in the task throughout the day and always strives to be better in his profession. Not even a single instance he regretted his mistakes and self-critic himself.

He is clear in differentiating the wrong decisions and being a good person. That is the essence of self-compassion. He can differentiate his bad decisions/outcomes and himself as worthy. That is self-compassion. ( There is a thin line difference between being self-critical and self-realization of mistakes). i always look up to him whenever i feel low.
 
In professional life, we are bound to make many mistakes due to our decisions, thoughts, and actions. How we react when things go wrong affects our ability to differentiate ourselves and our decisions.

It is challenging to be self-compassionate as most of us choose to be harsh or blame others or the environment. It needs awareness and practice of looking at ourselves with kindness and differentiating from our mistakes.

Being self-compassionate helps to be at a high energy level, at least not at a low energy level.

Pl relate how much you are kind to yourself when you make mistakes..

Have a great week ahead.

How good are you at managing energy?

 How good are you at managing energy?   

(Execution Excellence -"Ability to get things done" Series)

Last week, we discussed the importance of managing energy at the self-level to get things done from others in a professional environment.

I came across a checklist devised by Tony Schwartz, the Author of the book " The power of full engagement," which broadly indicates our energy management level.

This checklist may help assess our energy management level on a day-to-day basis.
 
Please Tick the statements below that are valid for you.

Body

• I don't regularly get at least seven to eight hours of sleep, and I often wake up feeling tired.
•  I frequently skip breakfast or settle for something that isn't nutritious.
•  I don't work out enough.
•  I don't take regular breaks during the day to truly renew and recharge

Emotions

• I frequently feel irritable, impatient, or anxious at work, especially when work is demanding.
• I don't have enough time with my family, and when I'm with them, I'm not always really with them.
• I have too little time for the activities I most deeply enjoy.
• I don't have time to express my appreciation to others and feel grateful for my accomplishments.

Mind

• I have difficulty focusing on one thing at a time, and I am easily distracted during the day by email and social media / WhatsApp
• I spend much of my day reacting to immediate crises and demands rather than focusing on activities with longer-term value.
• I don't take enough time for reflection, strategizing, and creative thinking.
• I work in the evenings or on weekends, and I rarely take an e-mail–free vacation.

Spirit

• I don't spend enough time at work doing what I enjoy best.
• There are significant gaps between what I say is most important to me and how I allocate my time and energy.
• My decisions at work are more often influenced by external demands than by a strong, clear sense of my purpose.
• I don't invest enough time and energy to make a positive difference to others or the world.

How is your overall energy?

Total number of statements checked: __

Guide to scores

0–3: Excellent energy management skills
4–6: Reasonable energy management skills
7–10: Significant energy management deficits
11–16: Energy management crisis
 
Having an awareness of the existing SKILL LEVEL in managing energy level,we can talk about the practical ways to improve energy management in all aspects in the next week.
 
Have a great week ahead.

Managing Energy

  Managing Energy

(Execution Excellence -"Ability to get things done" Series)
 

As we discuss the art of getting things done in the workplace, managers/ leaders must organize themselves effectively.

We have discussed some elements of self-organization like Time Management, Managing expectations, being focused and Building Trust.

The next important element in self-organizing is Managing Energy. 
 
Managing Energy is all about how we are well-being physically, mentally, emotionally, and spiritually.
 
Why is managing Energy essential?

All energies are interrelated.
When we do not manage any one of the energy levels, it will affect other energy. Eventually, it will affect the performance and execution capabilities. For example, when we are not well physically due to some pain, it affects us emotionally as feeling low, mentally we are not in a position to concentrate on anything, and we disconnect from our purpose (spiritually).

Energy is contagious.
When you observe people with high energy levels, they always display a pleasing appearance, say a smiling face, firm tone, straight posture, and present themselves with enthusiasm. We also tend to be at a high energy level in their presence. That is why when we attend any motivational training program, the trainer displays high energy, and we are also at a high energy level. After the program, we return to our natural energy level and seek a similar energizing experience.

In a professional context, when the leader is not at a high energy level and displays a lack of enthusiasm in walking, talking, and carrying out routines, the followers also lose their energy.
No one would like to work with a lousy person with low energy levels.

You may relate to your experience with some people.

I have worked with one very charismatic, soft, and firm-spoken boss, always with enthusiasm. Everyone liked to work with him, and i never said no to him when he assigned some tasks. Relatively, he used to get things done easily. He was respected by all and quite successful in his career. The one thing i can attribute to his success is his highly energetic, enthusiastic, and influential power in the workplace.
 
From this perspective, maintaining a high energy level and being active are essential.

Let us discuss some practical ways people enhance their energy levels next week.

Have a great week ahead!
 

How to Build Trust in the workplace?

 How to Build Trust in the workplace?   

(Execution Excellence -"Ability to get things done" Series)

 

 

Having discussed the definition of Trust in the workplace and its importance in gaining the influencing power to get things done, now let us understand how some effective people build Trust among their colleagues and clients.

As mentioned, building trust is not a one-time activity; it is a continuous effort. An individual must earn it despite being given any positional status or designation.

There is no single path to building Trust. It combines many repetitive behaviors and practices by which we can build Trust in character and competency.

Listed below are some of my observations from effective people whom i admire most for their effort in building Trust. They build Trust over some time and gain respect in their respective field or industry.

Demonstrating consistency:

Being consistent is one of the founding stones for building Trust. We generally do not like uncertainties and prefer certainty as it gives comfort. When someone is consistent in their behavior and does what they say consistently,it gives comfort to trust them.

Would you trust a person who delivers inconsistently in terms of timeline commitment?

Ease of approachability:

A person who is easily approachable either physically or digitally is believed more trustworthy than a person who cannot be easily reachable.

i have observed some people respond to the mail within a day or two, even if they agree or disagree with the content. Some people are disciplined to return the mobile call if they miss it the first time due to being preoccupied with something. That is approachability.

When we deal with those people, we feel the friendliness and enhance Trust.

More focused on business:

They are more focused on business than gossiping and spending time on the nitty-gritty of tasks or petty things. When we deal with those people, we feel secure, and the security feeling enhances Trust.

Admit mistakes and being vulnerable:

They openly admit when they make mistakes to show their confidence in themselves. Some people admit when they do not know the answer to the question than trying to give solutions for everything. That behavior of demonstrating confidence enhances Trust and their solutions.

Connect with care:

They look at the problems from others' views and display empathy for others which enhances Trust.

You may add something more from your experience. 

The point is that the trust-building process combines many efforts and being consistent in our positive behavior. It takes time; however, it is worth building to enhance our influencing power to get things done in the workplace.

Wishing you and your family a happy, healthy, prosperous new year ahead!