Friday 14 May 2021

How a Leader brings conviction to the team to achieve?

 How a Leader brings conviction to the team to achieve?  

(Emotional Management for Personal & Professional Growth Series)

 
As we discussed last week on the importance of personal conviction to achieve something in the workplace, two factors determine the conviction. One is the emotional part, and the other is the rational part.
 
The emotional part is bringing on the compelling need to achieve, and the rational part gives clarity on the path to move ahead. When both are ensured in any task, there is a high possibility to succeed. When either one of the parts is missing or not given appropriate weightage, there are high possibilities for slow progress or underperformance.
 
For example,
Generally, most of us take the goal of achieving physical fitness. But not all people succeed consistently. The reason is the lack of deep, compelling need. If we give ourselves that fitness is good for health, it won’t help push us to achieve. Alternatively, if we associate physical fitness with our survival or associate with family members, the probability of achieving the desired fitness level is high.

I had witnessed one of my relatives gave up some of his lifestyle habits when he was diagnosed with a life-challenging disease. The change happened because emotionally, there was a compelling need to change from a survival perspective. 

There is a high level of conviction to achieve when there is an emotional connection with any achievement goal and personal life like survival, pride, reputation, appreciation, monetary benefits, or growth.
 
The next aspect is that even though we have an emotional connection to achieve when there is a lack of clarity on attaining (to some extent), it likely affects the conviction. For example, one wants to become financially independent but does not know the methods, avenues, and environment. The rational part makes it less likely to bring orientation towards achievement.
 
Being aware of the importance of emotional and rational aspects towards achievement orientation, the leaders plan well when delegating the task. They bring the compelling need of any task to the team by connecting the benefits to them and available with the team for guidance/support during the journey to enable the team to perform better.
 
Hence, one has to ensure both emotional and rational parts are being addressed equally for any achievement orientation.

You can relate with your experience where you succeed in any task, and there could be a balanced mix of emotional and logical parts!

Have a great week ahead.

Why do we fail sometimes to achieve?

 Why do we fail sometimes to achieve?

(Emotional Management for Personal & Professional Growth Series)


 

Have you come across a situation where despite knowing the clarity on our values, purpose, being in a conducive environment, committed self, we still do not achieve what we intend in any new venture or assignment or delay the pace of achievement.

What is preventing us from achieving as per plan, or why is there slowness in progress?
 
It is due to the intensity of self-efficacy or, alternatively, lack of conviction.
 
Self-efficacy is the person’s belief that he/ she can complete the task. It refers to the individual conviction that he/ she can accomplish the task or mission. We know that to achieve something, we need to change some of the behaviors, but we have internal doubt that we can change our behavior. Given that self-doubt, we choose not to change the behavior. In that stage, we lose the conviction.
 
For example,

we are aware of the importance of physical fitness and knowhow of maintaining healthy practices. However, still, most of us never achieved the target of fitness, whatever we set ourselves. We have self-doubt about our ability to accomplish, say we need to get the early morning to do exercise. When we have doubt, we lose conviction.

The point is that the failure is not because of awareness, know-how, but at an individual level, lack of conviction.

In many organizations, the business heads set the business goals during the financial year beginning but ended up with a flat result or delaying the progress. It is mainly due to a lack of conviction of the result or lack of self-doubt in accomplishing it. Rarely external factors play a role in the achievement.

However, in some organizations, the business head sets the target and achieves the same.
 How they bring the conviction themselves on the result and process, and how do they convince the team to succeed?

Mainly two factors that determine the conviction. One is emotional, and another one is rational thinking.

Let us discuss more bringing the conviction through balancing emotional and rational aspects in next week!

Commitment -Nature or Nurture?

 Commitment -Nature or Nurture? 

(Emotional Management for Personal & Professional Growth Series)


Last week, we ended up with one question, 
whether the personal commitment is an inborn quality or can be nurtured to any person?

 
For quite a long time, i use to observe and wonder how some people are committed to their work, being consistent. Also, i use to hear from business heads/managers that some people are not committed to the work or towards achievement. One question i always seek answers to is whether the commitment is naturally existed as inborn quality or being nurtured by the environment. 
 
I found some research studies on personality traits and the impact of genetics and the environment.

The finding summarised below for quick reference.
 

  • People develop a strong identity as they age, and maturity brings a more significant commitment to whatever task they take. At a young age, people are exploring their identity. In this process, there is a perceived gap in the commitment of others.
  • Even though some of the personality traits are inborn, those are not stable. Those are subject to environmental factors like those with whom they are associating and get influenced.
  • Role clarity and continuity in the role bring more commitment than consistency in the environment.


The key learning for me is that both inborn and environmental matters in cultivating the commitment among the people in the workplace.

How can the leader interpret the above findings and apply them in the workplace?
 

  • People are at different levels of evolution. Each one requires TIME to change. Let us give it.
  • Leaders / Managers are role models in demonstrating commitment consistently. When people work under a committed person, eventually he/ she becomes, which I have witnessed in many places. For example, when the leader is committed to responding to customer complaints within 24 hrs, people under them also committed the same pace as i have witnessed in one of the organizations.
  • Since people are struggling with their identity, role clarity, distractions, overnight success pressure, and dilemma,  the leader’s time in spending time with people brings change towards achievement commitment.
  • People development is a nurturing process, and it is the role of the people manager.

We need to ask ourselves whether we are committed to people's development in the workplace!

Committing Self for Achievement

 Committing Self for Achievement 

(Emotional Management for Personal & Professional Growth Series)

As we have discussed the factors affecting an individual towards achievement orientation like clarifying personal values, knowing the purpose, being in a conducive environment, the next important factor is “ Committing self for achievement."

 
What is "committing self"?
 
Committing self is taking responsibility for the action and the consequence. In a business context, most of the time, the term responsibility is perceived as the external enforcement of commitment to some person. But at a personal or an individual level, responsibility is a feeling of owning some task or profession or, on a higher level, life itself. 

The only difference between achievers and non-achiever is “ commitment “ or “ taking responsibility.”

When you observe any achievement, apart from skill, knowledge, luck, environment, there would be one fundamental invisible ingredient, that is  "personal commitment of an individual or group of people". 
 
When you take responsibility for any task, you will get the following benefits.
  • Intention to achievement will be relatively more.
  • Person display solutions orientation in any challenges
  • Despite failure or any setback, the person looks for the learning from the failure.
  • Always look at the setback or failure from a 360 perspective rather than blaming or fixing someone.
  • Always look for doing better in the given context as much as possible.
  • When we take personal responsibility, it puts us on a highly energetic emotional level during the journey.
     
Quite contrary to the above behavior, if the person is not committed or not taking personal responsibility, he/ she displays the following behaviors.
  • Less interest in actions and finding reasons or excuses for procrastination
  • Look for the problems at any moment.
  • Any failure or setback put the individual down.
  • Momentarily blame someone or try to fix the external reason for failure or setbacks
when there is a commitment, eventually you win despite all challenges ...In the absence of commitment, nothing sustains.

One of the questions most of the Business heads / Managers look for answers is whether the commitment is inborn or built within the person. How to inculcate the feeling of responsibility in people's minds in an organizational setup?

Solicit your views/experiences on the above questions...
 

How to be positive in a non-conducive workplace environment?

 How to be positive in a non-conducive workplace environment? 

(Emotional Management for Personal & Professional Growth Series)

 
In response to our last week's discussion on "Creating a conducive workplace environment for achievement orientation," one of the queries asked was " When the workplace environment is not conducive for achievement, how can we perform?"

As said, creating a conducive environment for achievement orientation is the primary responsibility of the leaders in the workplace. In the absence of it, it is challenging to perform and even manage the survival itself a challenge for most people. However, depends on our positions and the level of influential skill, anyone can initiate or bring some level of conduciveness for achievement orientation.

The answer could vary from person to person as it is purely from the perspective of how we wired our thought process towards work and self in the workplace.

As I fortunate to work with some bosses/colleagues who turnaround the toxic environment into a high-performance workplace. I observed some of the patterns or qualities they demonstrated. That may be the basis for reflecting your management style.
 
They focus more on their job and the contribution than to whom they are working for. They believe in the hard work and continue to strive for DOING. They believe that they stand out through their contribution.

They always incline to positively impact others through their behaviors, communication process or adding value to others whenever an opportunity arises.

They accept the situation and try to make a difference through their personal skill rather than blaming complaining about someone or past decisions.

They leverage the personal skill more than the position that makes them go beyond their boundary or levels to make things happen.

When they do it consistently, the negative bias people also turned to listen to them eventually.


I have been with some people who have turnaround the workplace environment from firefighting, blaming, excuse culture to the performance-oriented workplace only through their positive orientation and friendly, firm behavior.

The idea is irrespective of your power or position when we demonstrate the above qualities, there are possibilities of turning the situation favorable. Also, there is a high probability that we would be seen as lead or influential personalities.

It all depends on your energy level, your perspective on work and people, persistence in working in a non-conducive environment, and converting to your advantage as well as to organizational benefits.


When the possibility of turning into conducive is very low, we always choose to move out. That is the ultimate option available to anyone.

How leaders create a conducive environment for achievement orientation among people?

 How leaders create a conducive environment for achievement orientation among people? 

(Emotional Management for Personal & Professional Growth Series)
 

 
Last week, we discussed how an environment affects the individual in terms of his/ her thought process towards achievement orientation like “to be successful” or “not to be failed.”

Now, in an organizational setup, let us understand how influential managers/leaders create a conducive environment for his/her team towards achievement orientation.

As I observed, some of the effective managers/leaders have some typical working style patterns. They ensured that they are pushing the team towards achievement orientation by inculcating some of the following habits at the self-level or the organizational level.

                                           
 
Making the expectation clear:

First, leader/manager BRINGS CLARITY what they want and from whom they want it. They set the expectation clear among the team. When they are certain about what they want, from whom they expect, they become much focussed. When they communicate the expectation to other people, the other people are also working without any ambiguity. Only when the people have a dilemma about the direction, they slow down the execution speed, decision-making capability. When people know what is expected out of them, it puts them in the right direction.
 
Leaders ensure this first step by bringing role clarity, setting the targets and deployment to the right people,

Establishing a communication forum:

Once the expectation is set, the next thing an effective manager/ leader ensures that establishing communication forums for two-way communication. The communication forum is mainly for being in reality by everyone on the task. The communication forum could be exchanging information through various electronic channels on a fixed time interval or meeting face to face to review the progress. The advantage of establishing a communication forum is to get convinced about progress and ensure that all are on the same page.

Facilitation and feedback:

The next step is the leader believes more in facilitation than commanding to help the people arrive at the right solutions approach or right decisions as facilitation helps the people think and move confidently than in giving instruction mode. The advantage of facilitation is that the leader/manager's presence is not required when the people face a similar challenge. People learned to think from the leader/ manager's perspective.

Recognizing: 

This is one of the steps most people ignore or not giving much importance due to various reasons. That is, to recognize or appreciate the people for the effort and the result. Recognizing the work will reinforce the positiveness in the people's minds, which will help them replicate next time.

In a corporate environment, it is always a debate whether to appreciate the effort or the result. As I observed, most effective leaders recognize the people’s effort first, and then they concern about the result. They believe that eventually, the result would come once the effort is put in the right direction.
 
When we create an ecosystem, as mentioned above, with varying intensity levels depending on the task or complication of the task, people also orient themselves to achieve.

Environment triggers the behavior, and it is the primary responsibility of the manager /leader to create a conducive environment.!

Friday 9 April 2021

How environment affects achievement orientation?

 How environment affects achievement orientation?

(Emotional Management for Personal & Professional Growth Series)


As we discussed the first two factors on achievement orientation viz Values and Purpose, the third factor which impacts achievement orientation is the Environment.


The environment is where and with whom we spend most of our time, that could be our internal family members, colleagues, friends, and externally to some extent, the society.

How the internal environment impacts us towards achievement orientation?

Since we spend more time with family, friends, and professional networks, they influence our thought process towards achievement orientation. That thought process triggers our ability to take risks, confidence, and courage to manage the challenges during the execution of any tasks.
 
For example,
Imagine that you are proposing a new venture to your internal environmental members. The next step in your venture is predominately determined by the kind of response or reactions you receive from your close circles. That could be an encouraging response or show stopper kind of response.

The environment is primarily influencing your thought process in the following aspects.

Should i focus more on " to be successful " or " not to be failed"?

Even though both focus approaches seem to be the same, there is a subtle difference in how we deal with the achievement task.

When we have a "success" orientation, most of the time, we look for LEARNING  in each step and always look at the experience (either pass or fail) as a learning opportunity. That approach would put us at a high energy level.

When we orient towards “not to fail,” our inclination would be more rigid, always try to be smarter than others, and that approach leads us to a high anxiety level.
 
The environment predominately determines our approach.

Practically, as an individual, we have limited choice on selecting the environment circle, however, we can be conscious about our responses and our thought process towards achievement orientation.

How can a leader in the organization build a conducive environment for achievement orientations among people?

Let us discuss it next week!

How can a leader inculcate the purpose?

 How can a leader inculcate the purpose?

(Emotional Management for Personal & Professional Growth Series)

As we have discussed the importance and method of creating PURPOSE at an individual level, let us discuss how effective leaders are inculcating the PURPOSE to the organization's employees.

As an individual, the benefit of knowing the purpose is to elevate our energy and focus on a higher cause, which will also help us navigate the challenges easily. Similarly, when the team in the organization also knows and aligns themselves on the higher purpose of the organization, the focus and interaction would be on a higher cause than isolated or distracted working.

Since people come from different values and personal needs to the organization, bringing the people together is very significant for organizational growth and internal harmony. Getting that alignment is one of the responsibilities of an effective leader.

As I observed, some of the below practices by effective leaders.
 
1.Sharing the value of the organization to the team frequently
2.Keep the team engaged with new possibilities or targets
 
Sharing the value of the organization to the team frequently:

This is one of the practices some effective leaders adopt to keep the people on an elevated level. They use to share the organizational values frequently with the team whenever they interact or through forums.
 
For example, in one of my previous organizations, the Managing director of the company frequently mentions “Trust building with the customer through service.” Eventually, when the people are exposed to the repeated value's expectation, their actions and interactions with others are also in line with their organizational values. As long as the person is working in the organization, he is bound to work with building trust with others.

Keep the team engaged with new possibilities or targets.

This is another method I had observed with some of the leaders. They engage the team by showing new possibilities or business targets. This will make the team to work on an elevated emotional level as the future possibilities eventually tap out their potential. As human beings, we are always excited to look forward to new things that we have not seen earlier.

For example, a few years back, Ratan Tata conceived the idea of the low-cost car, which no one ever thought of before. That new possibility might have created a positiveness and drive for Tata motors' internal team to work together to see it in reality.
 
The key point when you are aligned with higher-level purpose, your energy, emotions, managing the challenges, and achievement orientation would be to a higher degree. That is applicable for the individual and the organization as well.!

Some leaders are good at inculcating those purposes in the team through their consistent effort, which i think is one of the leader's primary responsibilities!
 

Identify your Strength

 Identify your Strength 

(Emotional Management for Personal & Professional Growth Series)

 
As we discussed some of the methods to lead a purposeful life, one of the methodologies is to know your current strength.
 
The strength could be your soft skills like communication, interpersonal talent, or management skills like problem-solving, looking at issues comprehensively, connecting the dots, or your domain knowledge and application skills like designing, marketing, engineering, etc.

The more we are aware of our strength, the better we can leverage it to lead a purposeful life. But most of us are concerning too much about the weakness and trying to fix it forever than being aware of our inherent strengths and leverage them for maximum benefits.

How can you find your strength?
 
1.First and robust process is through self-analysis, which is a lifelong exercise.
2.You can ask for feedback from others about your strength
3. Listen to what others appreciate you frequently, which you might have perceived as natural strength by you, and you might have taken it for granted.
4. Another approach is that you get an objective assessment of your strength by taking an online/ web-based assessment as conducted by Gallup. You can buy the strength finder book in which you have an access code to do the test. That will give a fair idea about your professional strength, which you can use as a base to start. (I have done this 15 year back, which gave me a reasonable level of  awareness) .

Given below the book front-page image.


 
To sum up,
you suppose to know your passion and strength to lead a purposeful life. When you are driven by purposeful activities, your emotional level, and achievement orientation would be on a higher level irrespective of any challenges during the journey.
 
Having discussed the purpose-driven by self, let us discuss how leaders can inculcate purpose to the organization's team next week.
 

How to identify your life purpose?

 How to identify your life purpose?

(Emotional Management for Personal & Professional Growth Series)

 
Having discussed the importance of knowing the purpose for being in a high energy state and achievement orientation, let us learn to identify the purpose by ourselves.
 
Through self-introspection, one can find his TRUE NORTH, and some people are fortunate enough to be aware of the purpose at a young age. Accordingly, they design their professions and life.

For others, it may take time to get clarity on the life purpose, and those need to explore it continuously if they want to make meaning out of life. That is a continuous evolution process.

Based on my experience, i have listed below some of the methods to find a purpose. 
  1. Identify what you love most to do
  2. Leverage your strength
  3. Experimenting and exploring
Identify what you love most to do:
 
Not all people have the privilege of choosing a path that they like. Practically, we take what is given. Even in that living environment, we naturally love to do some of the activities most of the time.We will not feel losing energy even when we are doing those activities for a longer duration. That is called passionate tasks.

We need to find those passionate activities and design the significant part of life around it.

When we are doing passionate activities, our energy level would be towards achievement orientation than procrastination or excuses. 

For example,

If you find yourself enjoying more when solving technical issues through your observation, analytical, creative skills, that may be likely your passion. Ensure that most of your profession or in general life activities around that passion of solving technical challenges.

If you find yourself enjoying more when helping others solve their leadership-related problems, then teaching may be your passion and ensure the most of your life activities around teaching on life skills.

You can relate to some of the celebrities who found their passion (sports, music, journalism, entertainment) early and made a career out of it. 

The key point is when you find your real passion and design your life around the passion, you will find meaning in what you are doing. That will make you work towards achievement orientation.One of the methods is finding what you love most to do 

let us discuss other methodologies next week!