Why is emotional management required in the workplace?

Why is emotional management required in the workplace?
(Emotional Management for Personal & Professional Growth Series)

 

Emotional management at work is all about managing your emotions or feelings within yourself, expressing well, understanding other's emotions, regulating your response in line with both yours and others.

When we learn to master the emotions through awareness and practices, it brings the following personal and professional benefits.
 

1. Being in a peaceful state  
2. Feeling complete
3. Being productive
4. Taking timely and right decisions
5. Enabling growth in the profession
6. Nurturing a good relationship with others 

 For example, you might have seen some people who are qualified with educations and technical/functional skills (IQ), but not being happy inside, not achieved much growth in the profession and not sought after person. But some people without much educational qualification, low intelligence on technical/functional aspects are living a fulfilled life, having a good relationship with others and consistently grown in professions. The main reason for the contradiction is emotional intelligence (EQ) or emotional management skill only.
 
Even at the business level, some business is quite successful and grown consistently because the leaders are good at managing the emotions well at self-level and managing the people's feelings very well. People could be employees, customers, and other stakeholders.

Most of the organizational problems are related to people management only. The executive leaders who are good at managing the people well can drive the business results also very well. That calls for effective emotional management skills.

What is meant by emotions?

Psychologists suggest the six dominant emotions that we are experiencing most of the time, namely happiness, sadness, anger, fear, surprise, and disgust. Under each, there may be many sub-elements.

When we manage those emotions very well in terms of recognizing and expressing, we become a better person in dealing with emotions.

For example,

one of your teammates prepared a presentation which you suppose to present it to your customer. You are happy with the presentation quality. The way you are recognizing your emotions at the moment and expressing with others will have a consequence on your quality of self and relationship. Let us discuss the various scenario next week that will give you the idea of our emotional management.