Emotional management and its effect

Emotional management and its effect (Emotional Management for Personal & Professional Growth Series)

As we discussed the importance of emotional management in the workplace, let us see a typical example of different emotional management for a particular event and how it is affecting the quality of the relationship and impacting the performance.

For example, one of your teammates prepared a presentation which you suppose to present it to your customer. The presentation content seems to be as good as you expected.
 
Now you have three choices on managing your emotions in terms of recognizing and expressing.
 
Choice 1: Recognizing your feeling of happiness and expressing to your teammate
 
Since you have a high level of emotional intelligence, at that moment, you realize the feeling of happiness. Also, you express your happiness to your teammate by appreciating the work, giving some more positive feedback about the presentation.

Consequence:

First, you are feeling happy and at a high level of a positive state. Second, your teammate feels happy, motivated with your appreciation, and learns some more tips on the presentation from you. There is a chance of development in his/her capability and an increase in the quality of the relationship.
 
Choice 2: Recognizing the feeling of happiness, but not expressing to your teammate.
 
You may feel happy and ending the discussion with the teammate with a simple gesture of thankfulness.
 
Consequence:

your teammate is not getting any clue about your feeling. He/she may get disappointed, doubtful about his / her quality of work, feeling not learning much from work. The quality of the relationship is neutral and not much scope for development.
 
Choice 3: Not recognizing your feeling of happiness and not expressing to your teammate
 
As you are with low EQ, you are not in a position to recognize your feeling at that moment and concern about other’s work.

Consequence:

Nothing fulfills you, and your teammate feels low for a thankless job and not getting any clue about the work, and there may be chances of poor relationship building and learning.
 
We are not concluding which choice is right or wrong. It is up to the individual to decide. The point to realize is that, knowingly or unknowingly, we are displaying either one of the choices in our interactions, and each choice has a different consequence on either relationship building or managerial/ leading capability in the workplace. 
 
Going forward, let us discuss the process of developing awareness of emotional management.