Friday 14 June 2019

Focus on Process than People



In the workplace or even in a family environment, when the things are not happening as expected, or any problem occurs, the most immediate tendency of us is “fixing who is responsible?”. For any issues, finding the cause is a good thing, but the moment we focus our the cause on “People” factor, it likely turns out as blaming, complaining, justification, arguments and eventually into personal vengeance only.

As I observed with effective leaders, they focus more on fixing the “process factor” than the people. Once the problem occurred, they immediately recognize it, and their thought process moves towards fixing process as they believe that is a proactive approach. They believe that when the process is robust, ignorance, attitude related to people can be solved quickly. Sometimes fixing process may prevent the issue permanently as well as take care of human errors.

For example, some of the mistakes in organizing an event can be minimized when you have a checklist rather than depending solely on people. That is a proactive approach with process focussed.

Shifting the focus on fixing “process” than  “people” is possible with a little bit of awareness on our intention and behavior. For any problem solution lies in process, in turn, the process will take care of people factor also.

Just it needs awareness when we face the problem.

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