How to avoid impulsive decisions?

 How to avoid impulsive decisions?

(Emotional Management for Personal & Professional Growth Series)

 

As we discussed the importance of avoiding impulsive reaction in the conversation and making hasty decisions on any business aspects, now let us learn some of the methods to avoid impulsive decision making.
 

1.Going beyond the numbers or facts
2.Taking timeout for responding
3.Getting the perspective from mentors

 
Going beyond the numbers or facts:

Generally, we believe that "numbers or facts" are the real proof for making the right decisions. However, not in all situations, the facts or numbers will help us to make the right decisions. Instead, the numbers or facts lead us to make impulsive decisions and as a leader, we believe that we are taking logical right choices. We need to look at the scenario from the overall perspective.

For example,

In one of the client organizations, the worker's union put a demand to increase the compensation by quoting an absolute value per annum basis. By seeing that fact, the business head was immediately got angry and reacted to reject the proposal. Eventually, that decision led to the disturbance in the operations for some time. The disruption in the operations costs more than what the people put it as a request. Later, when the business head analyzed the demand in detail, he realized the impact was minimal daily compared to the losses they incurred.

The key realization is that the business head reacted to the mere fact rather than looking at the issue holistically in terms of the overall cost to the company, business continuity, and goodwill.

We may come across many situations in the workplace when we look at only on the number or facts, and we tend to react impulsively both positively and negatively. In either way, it would affect us professionally. It just needs awareness.

Let us discuss other methods in next week!

Impulsive reaction and decision making

 Impulsive reaction and decision making

(Emotional Management for Personal & Professional Growth Series)

 

  In continuation of channelizing the emotions for the positive outcome, one more emotional practice that needs attention is "Making Impulsive  Decisions or Reactions."

The impulsive decision means taking quick decisions without much thought about the consequences, implications to others, and self. Spontaneous reaction means quickly reacting to someone during the conversation without thinking about the consequence. It is simply all about "not thinking before speaking"

For example,

When a manager/colleague/ customer is asking for timeline commitment, without any thought or calculation, committing some timeline and realizing later that impossible to complete.

When somebody asks for your appointment tomorrow, you are agreeing for that, then later on realizing that you have some other commitments.

You can relate your experiences where you committed something without any thought and later troubled yourself to fulfill the commitment or asked for excuses.
 
Why do we make impulsive decisions? 

It is due to our inability to control our emotions, both positive and negative emotions in a particular moment or conversation. It is a state of mind, and it is challenging to be in a balanced state, but that is what most of the effective people use to display both in extremely happy or in extremely uncertain times. That we need to learn while growing up in the ladder.
 
Why should leaders not make impulsive decisions?

Taking an impulsive decision is not good for everyone, but especially it costs more for the people who are growing up and at higher positions. When you are young and make any impulsive decision, it would be seen as aggressive, over-enthusiastic, ambitious, and the mistakes are perceived from the perspective.

When at a higher level, when we react without much thinking and impulsive in making decisions in a business environment, it will affect most of the stakeholders.

I know one of my managers who had grown very fast in the early years of the career due to his impulsive way of making things happen. The same strength affected his reputation and growth when he was handling the managerial roles to manage both business and people.

We should not conclude that impulsive decision means taking decision slowly. It only means making decisions without thinking about the consequences.

But in reality, most of us are prone to impulsive reaction and decision making, and we need to strive to be conscious about it.
 
Let us discuss some of the strategies to channelize the impulsive reaction or decision making next week!

Misconception about empathy and performance

 Misconception about empathy and performance

(Emotional Management for Personal & Professional Growth Series)

One of the responses for last week's discussion on "empathy or looking at the things from other's views" is that if we start looking at things from other's views, that leads into lenience and, in turn, mediocrity in the performance, particularly in a professional environment.

We need to understand the slight difference between empathy and being lenient.

Empathy means we listen to other's views and recognize the cause in it. That does not mean that we are accepting the consequences as such.

For example, let us imagine a typical scenario in the workplace,

One of your junior colleagues on a particular day left the office early due to personal issues. He/she may be the authorized person for a financial transaction, and he/ she had not delegated the task to anyone on that day. Due to his/ her absence, the important financial transaction did not happen, which affected your organizational performance.

In this scenario, as a manager/leader, what choices you had the next day when the junior colleague reported the duty?

Choice 1:

You might have displayed your dissatisfaction with the performance without listening to his/ her situation. In this process, both of you experienced negative emotions or hurt personally.No learning from low performance.
 
Choice 2 :

You might have listened to personal issues, and both of you felt sorry about the performance. In this process, you are lenient and accept mediocre performance.
 
Choice 3:

You might have listened to personal issues, acknowledged it and you might have assertively conveyed your dissatisfaction and his/ her lack of delegation to the work. You made him/ her responsible for not completing the task.He/she might have learned from the mistakes.
 
Choice 3 is the appropriate method of understanding others and ensuring the right management process in place.

Most of the time, we are witnessing either choice 1 or 2 in which mediocre performance is encouraged.

 i recall an incident that happened to me some years back. I drove my car first time in a new city and violated the signal as I was not familiar with the signal points and free left etc. A traffic policeman stopped me and got my license. I briefed him about my first-time driving and lack of awareness about the signal points. He listened to me and advised me to be careful in city driving. But he was firm to charge me fine as punishment and I also paid. In my view, the policemen were very empathic about my ignorance but, at the same time, firm on his duty. That is what required for the people who are at the commanding level as a manager or leader. Just imagine if the policeman displayed choice 1 or choice 2  behavior, then we both were not doing justice to ourselves as humanity consideration or duty consciousness.!
 
The point is being empathetic does not lead to lenience; you need to be firm on your role as a leader in a professional environment for ensuring performance!

Looking from other's view

 Looking from other's view

(Emotional Management for Personal & Professional Growth Series)

As we have been discussing the method of channelizing or regulating the emotions in the workplace, one more effective approach is "looking at the things from other's view."

In most human interactions, everything is right or wrong from the person's standpoint, exposure or experience, context, and timing only.

When i am considering my decision is right, that is based on my experience, my today's context and that decision may be proven wrong by some one's point of view from their expertise, background, and timeline perspective. When we realize this truth, we can develop the ability to look at things from other's views.

This ability will help us to channelize or regulate emotions like anger, frustration, jealousy from competitiveness into positive emotions.

For example, you may get momentarily anger with your junior colleague's quality of work, say preparation of the presentation. When you understand his/ her background, experience, you may realize their weakness, which will help you to cool your emotions and divert into compassion to develop him/ her.

I am not advocating other's mistakes to be accepted as such, but for every error of others, if you suffer from negative emotions, it is not going to help you. Instead, if you develop the ability to recognize the causes for the mistake or low performance from other's perspective, at that moment, that will make you be in positive emotions.

Some people are good at look at things from other's perspectives, and it is a skill to be developed!

Channelizing Anger

Channelizing Anger
(Emotional Management for Personal & Professional Growth Series)
 

We are aware that anger in the workplace affects the self and the environment as well. It is an outcome of our inability to cope up, non-acceptance of reality, and high expectation.

Some people are developing the capability to channelize the anger for positive turnout. Let me narrate one incident which i have witnessed some time back, and i learned a new insight as well.

I attended a public seminar in which all the age group people attended along with the family, including kids. The speaker is known for the "family wellness" subject, and he was invited to deliver a lecture. So i could see many married couples along with the kids in the hall.

The speaker was delivering the lecture. At some point in time, there were noises from the group of kids. There were chatting, playing, laughing despite their parents tried to control them. The interruption continued frequently, and some audiences got distracted towards the disturbance, and some people got irritated.

Having noticed the disturbance and initially got irritated with it, the speaker turned the audience and said," Let us focus on our objective." He then continued his speaking with enthusiasm and finished the lecture successfully in amidst of the disturbances.

In this incident, the speaker had choices to get angry with the parents like other audiences or asked them to move out of the hall. Knowing the targeted audience background and his purpose of delivering a lecture to them, he channelized his energy to convince the disturbed audience. He went ahead with high energy whenever he countered disturbance.

He put the purpose on a high level than on spending energy on low-level activities even though he has all the power to execute the choices at those moments.

The key lesson for me is that when we focus on petty things, we get angry frequently as the world is not perfect. When we divert our focus on higher purposes, some of the insignificant things cause anger can be avoided and channelized towards higher goals.
 
How can we apply this learning in professional life?

Whenever we are about to get angry with someone in a professional environment, we need to be aware of whether we are going to battle for petty things or shifting towards a higher-level purpose.
 

Indicators of Low Emotional Intelligence (EI)

Indicators of Low Emotional Intelligence (EI) 
(Emotional Management for Personal & Professional Growth Series)

 

How to measure our current emotional intelligence level?  Many agencies in the market are administrating psychometric assessments to measure EI level and it is up to the individual to take it if it is affordable, keen on the quantitative metrics, and the development plan.

Alternatively, let us reflect on some of the habits that we demonstrate on a day to day activities. Those habits will give some ideas about our current capability of managing emotions and the gaps to bridge.

Given below, some of the habits/behaviors in the workplace. If you relate more points with your behavior, then you need to realize that you should work on emotional management aspects.

Some of the indicators of low emotional management skill 
 

1. Accepting to other’s obligation to complete a task by saying YES, then internally feeling bad about ourselves for not saying NO and finding difficulty to complete the task as per commitment and developing internal stress.
2. Getting into arguments for silly issues with colleagues or external people even though they admit the mistake. Just to prove our stand, keep on talking.
3. Criticizing others even though we do not have a direct influence and not relevant to personal, professional, business growth. ( For example, by  criticizing the player’s performance who are actually in the field or criticizing the people who are in the hot seat and no way we connect with them and no way they can hear our voice.)
4. Frequently losing coolness and shouting in high decibels with colleagues, junior colleagues, and at the end of the drama, the purpose is never met!
5. Taking “Impulsive decisions” due to overjoy or anger or frustration which sometimes backfires by way of monetary loss, time loss and the friction in the relationship.
6. Not having the patience to listen to others, interrupting with personal views.
7. Blaming others when things go wrong and not realizing the self’s contribution to the failure
8. Frequently going in a self-sabotaging mode for all the failures without logically analyzing the causes.
9. Not able to focus and prioritize. Keep on changing the priorities or even jobs or business.
10. Not able to look at the issues from other’s perspectives and more self-centered.

You can add the list based on your experience and relate your selves.

We need not regret today’s level of managing emotions effectively as it is the effect of many variables like your values, beliefs, awareness of self and others which we discuss later with counteractions. But awareness is essential for progress.

Moving towards higher-level emotional management is possible with awareness and practice.

Let us discuss more on this aspect.

Big picture thinking Vs. Micro detailing

Big picture thinking Vs. Micro detailing

A few weeks back, we have been discussing the need for big-picture thinking and the ways to develop at self-level and among the team. One aspect left out was  “ Which is ideal for the leader? Being big picture orientation or getting into micro detailing? When to switch in and switch out between big picture thinking and detailing?
 
There is no ideal style or state of thinking. Everyone should have both big picture thinking and micro detailing orientation. We need to know when to switch in and switch out as it depends on the context and situation. That awareness is essential. We can not always be in the extreme state as life is all about balancing, given the larger interest of others than self.

Some effective people are aware of themselves and able to switch in and switch out, and in both states, they bring value to the others and organization.
 

For example, 
 

I worked with a  senior colleague in an organization, who was regarded as a big picture thinker and visionary person. In a specific period, there was a huge demand for our products. Due to the supply chain issue, the team was struggling to manage the delivery crisis. He involved himself in the crisis, worked with micro details, and helped the team to sail through the crisis. At the same time, he understood the problem at the root level and thought about long term solutions. Post-crisis, he took some initiatives and solved the problem in the subsequent year. He brought the solution for the chronic problem due to his ability to switch in from the big picture to micro-level when it is required and the ability to see the big picture when working in detailing and solved the problem permanently. 

The point is as business managers or leaders; you need to develop the capability of switching in and switching out from big picture view to micro detailing and vice versa. This capability will help in sustainable growth.

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Additional note on this capability of switching in and switching out

Since I have the opportunity to work with more than 100 business leaders of small business, I did a little research on the leadership style (big picture orientation vs. micro-management) of those leaders. Only 47 % of the sample demonstrated both the capability during the intervention. Interestingly, there is a positive correlation between the business head who is capable of switching in and switch out and the consistent growth of the organization for the last 5~8 years period.

Whereas the business heads(41 %) who demonstrate a higher level of big picture thinking orientation and lack of detailing on a day to day issues, the organization struggles on the consistent growth or some organizations are stagnant or even switched to other businesses. Similarly, the business heads (12%)who demonstrate high on micro-level detailing also loses the sight of growth opportunities.

I am aware that many variables influence the growth or stagnant aspects of the business. I am not concluding that this leadership capability alone contributes to growth; however, it is also one of the contributors. We need to do more research on this aspect.

Coping with uncertainties

With the prevailing uncertainty, most of us are undergoing internal anxiety and restlessness.

We have many queries, and no one able to predict and answer the following, which adds more anxiety and disturbance.

1. How long this lockdown continues, and when things will become normal to go out freely?
2. Even after lockdown, what will happen to my job and my business?
3. Will I have sufficient cash to manage the basic and my business expenses?
4. Will there be any change in the business model, how i  fit into that, and so on?

Whatever may be the answer or outcome, our mental strength is essential to cope with any challenges, and we can develop power through the combination of spiritual, emotional, logical intelligence.

My perspective on dealing with the uncertainty as follows

Accepting the reality:
First, we need to realize that we cannot control everything in life, and we need to go along with the flow. Today's situation is a common, global phenomenon, and we are just part of it. Go with the flow.

Expecting the best to come:
When we are uncertain, our mind works on what can go wrong. The more we think about the possibility of failures, we start believing that and our behaviors/actions fall in line with belief. Alternatively, accept the fact that nobody can predict the future. Let us believe that the best will unfold and cultivate the positiveness.

Cultivate the positives by looking at your past:
We have experienced many such uncertainties in our lifetime. For example, we have seen uncertainly in the 1990/ 2001 / 2008 economic crisis, in the last two decades more of natural calamities and epidemic incidents. During those times, we used to think the future is dark. On a personal level, every one of us might have come across the loss of family members, loss of job or money in the business, the stock market, or through theft.

During those moments, we might have thought that the future was almost lost and felt helpless. However, by overcoming all the social and personal crisis, we are still standing tall. That means, life challenges are just a storm, peaceful life is certainly possible post-storm. So, expect the best in any crisis, we will be better than ever before with our inherent strength.

Feel the gratefulness for overcoming those challenges and being secure today than before. That will reinforce the positiveness within us.

Faith in the power of nature  
As we discussed many times, the law of nature is more powerful and eternal for all times. Remember those phrases
"Nothing is permanent, either good or bad." 
"You will get trouble to the extent you can bear."
"Everything happens for a reason and right time; we are just part of it and playing a small role".
"When we look at all our live events in a longer time frame, the challenges look small. Time heals everything".

Your mindset and looking at the right, balanced perspective is vital for managing any uncertainty.

God bless all!
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Having discussed at the personal level, I have given my perspective  to help the Entrepreneurs / Business owners / Head of the small, emerging organization to manage the lockdown and post lockdown scenario

1. The things to be done during the lockdown
2. Likely scenario immediately after lockdown and the solutions approach 
3. Long term business fitness for managing uncertainty in future

If you are interested, pl use the link below and read it as I believe that the contents will give some clarity or reaffirm the thought process of the business heads to manage the uncertainty.
https://businesstransformationinsights.blogspot.com/2020/04/coping-up-with-uncertainties-in.html

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Peaks and Valleys

Peaks and Valleys

Even though this book is old, this is very apt at this point, to make good and bad times work for us by maintaining mental stability and positiveness all the time.


Name of the Book: Peaks and Valleys
Author: Spencer Johnson (Bestselling Author of “Who moved my cheese” book)
No of pages: 100+

The  Theme of this book :
In the entire lifecycle, everyone goes through good and tough times. Our tendency would be enjoying too much during good times and getting upset too much during tough times as it shows the lack of maturity in dealing with the gift and uncertainties.

This book gives perspective on dealing with good and bad times of life in a story format and easy to read.

I especially recommend to entrepreneurs and business leaders to get perspective on managing good and tough times in business.

The essence of the book is given below. 

Valley (Tough Times):    
                                                                                          
 This time is an opportunity to learn more about life. Find the good hidden in a bad time. Could you make use of it? Do more service to others. Learn from the mistakes; develop strategies, competency development for a better future.

Peak (Good times):

This Time is for celebrating the achievement and enjoy the moment. But, be humble and grateful for being on the height. Reflect on what good things made your top and look back on the path you have come across. Sustain it.

Prolonging Peak (Good times):

When we are in peak, the tendency would be to get into complacent and arrogance. Instead of it, practice humility, do good things better, and do more service to others. Always remembering to reach the valley as part of the cycle.

Be mentally strong now, and everything will pass on!

Developing big picture thinking

Developing big picture thinking

Having discussed the definition of big picture thinking and its benefits on growth, let us understand the process of developing the big picture thinking as an individual.

Once three people were working on the bridge construction. The stranger approached the first person asked what he was doing. The person said, "Can't you see that i am laying stones." The stranger quickly moved on to the second person and asked the same question. The person replied: "I am working on my income to take care of myself and family."

      The stranger moved on to the third person and asked him what he was doing. The person replied with a smile, "I am building a bridge, once the bridge construction is over, many people will pass on. I am helping others to move fast. This bridge will be here centuries after I leave."    
 
       The story has a profound message of how you are looking at your work with a higher purpose makes a difference in the quality of work and life. That is big picture thinking. Here we extend our perspective or thinking from being working for survival to a higher purpose,
 
 Similarly, with your qualifications and experience, you are working as a professional. How do you look at your profession for the next  5-10 years' time? Today, you are running a business in a small way, how do you look at your product/ service and its impact on the market  10~20 years from now?

If you look at your profession as a means for survival, that is low order level thinking. When you extend your thinking about the impact you can create through your job or your business, you are into high order or big picture thinking.

When you are proposing some ideas to your team, and if they are not receiving it well, you may think they are resisting. That is low order thinking or micro-level thinking. The big picture thinking could be either team needs more explanation about the proposal, or they are not ready to digest, or you need to improve the communication skill, or the timing is not perfect. That is big picture thinking. In this process, you are looking at the event from 360 angles.
 
The key is how you are extending your thinking process from minute to higher, wider,360 angle makes you learn the big picture thinking process.
 

Big picture thinking is an art and can be developed at any age with awareness and practice.

Big picture Thinking

Big picture Thinking 

One of the qualities of competent people is the ability to have “Big picture thinking or perspective” in any circumstances.

What is meant by Big picture thinking or perspective?

A big picture perspective is looking at any interaction or event or opportunities from a higher, broader angle view to get the holistic idea rather than immediately getting into details.

For example, when you fly over your city on a flight, you able to view the entire city. You may be able to look at high rise buildings, rivers, roads, flyovers, and so on. This holistic view is possible only when you are at an elevated level, say at higher feet from the ground.

Similarly, in personal and professional life, when you look at any events, incidences, conversations from a higher-level view, you will get a holistic idea about opportunities, growth potentials, and other benefits. The key is elevating yourself at a higher level or distant yourself emotionally and look at the things.

Suppose your boss is asking you to take additional responsibility as being aware of your potential. If you are a big picture thinking oriented person, you will be immediately thinking about learning opportunities, future growth prospects, exposure, and so on. Else, immediately you will be worrying about too much about the unfamiliarity of the job and refuse to accept or getting into a conversation on monetary benefits, working hours flexibility, and so on.
 
The point is not to get into the details, but how you are distant yourself emotionally, elevating yourself to look at a higher and wider level helps you to get a holistic view. Once you see the comprehensive picture, your mind is ready to take on any challenges on the micro-level. This mind shift only provides the path for growth.

Now the question maybe

1. As a leader, how can I develop my people to get into big picture thinking?
2. As an individual, how can I develop my thinking process?
3. When can we shift from the big picture to detailing and vice versa

Let us discuss it next week!

Dealing setback -a leader's mindset

A few weeks back, i  met the CEO of a firm whom I know for many years. He is looking after many businesses, apart from his passionate activities. A few years back, he ventured into a new business, and he had been consistently growing since inception.

When I asked him about this year's performance of his new venture, he replied that performance was not up to the expectation and indicated some no's. I wondered about his coolness and asked about his mindset to manage through this slowdown setback.

His reply seems to be the real testimonial of authentic leadership.

• My senior team is continuously working hard, and I am not finding a problem with them except the external environment
• Despite the external reason, we are working on our initiatives, and this will help us when the external environment turns positive
• Now I am spending more time with the team  to share  more insights about business and their development
• I am optimistic that the initiatives will bring more business when the external environment turns favorable 

The responses reflect the right leadership behavior. As we discussed some time back, leadership is all about mindset, thought process, and actions that impact others positively.

It is essential during tough times the leader should maintain coolness, not getting into negativity or blaming everything, believe in non-permanency, work for the long term, and hope for the future. More than that, taking personal responsibility to turnaround within the individual or team's capability is more critical.

No wonder that his team regards him as a role model.

Sometimes as a leader, we forget our balance during setbacks!

managing emotions in transition

managing emotions in transition

 

As discussed, three stages in the transition process in any change, and there are emotions involved in each step. Effective people are better at managing those emotional aspects.
 
During Expose to Change:

It is natural to get all the emotions like shock, angry, upset. The key is to be aware of those feelings and how you are passing through it. Some people, when they are not aware of it, they react to those emotions by way of outburst and spoiling the relationship.

For example,
you might have observed that in the origination, the moment the boss proposes something, the immediate reaction from any one of the subordinates is "NO" or "NOT POSSIBLE". This is the outcome of inability to manage the emotions during expose to change. (But the same person might have anchored the change successfully but leaves the impression that the person always a skeptic and cynical! )

Hence, this stage calls for awareness of emotions and neutralizes it by calm, listen further, and move on to the next step.

Immersion stage:

Once you pass through the first stage, in this immersion stage, you are mentally accepting the change and undergoing the consequence of the change.

When you feel "Let it Go," that moment, you are allowing yourself for the change or transformation to the next transition.

Recovering stage:

In this stage, you are in reflective feeling and analyzing the pros and cons of the changes. You are discovering a new self, which is more rewarding due to the change event.

For example, when you accept that you need to relocate to a new place as a change, in this phase, your mind took the change and started weighing the good and bad. You are about to see the big picture and some insights as well. That is when you are ready for a transformation.

The point is whether the change event is big or small. Naturally, everyone will undergo three phases of transition, and each stage consists of emotions. How you are aware of feelings and getting new perspectives makes you effective in handling any change!

Why do we resist change initially?

As discussed, the change happens due to self-decision or imposed by the environment or others. When the transition happens from external, we find it more challenging to cope up. The reason could be our mind is evolved to 
 

• Seek certainty by maintaining the status quo
• Seek rewards and happiness
• Avoid any form of threat to current lifestyle
• Minimize the energy to spend on new experiences

This comfort is natural.

Some competent people are aware of the emotions during the transition process, and if we understand the process, easy to manage the transition smoothly.

When others impose the change, everyone needs to undergo the three stages of the transition process. In each step, there are emotions involved. If we manage those emotions in each process, we can handle any change process.

Three stages of transition in any change

 
For example,

In a working place, you are with high expectations of getting a promotion in your job as you believe you are reasonably performing well.
Now you hear the news that you are not getting expected the promotion. That is the change event you need to manage through three stages.

Expose to change:

You heard the news that you are not getting a promotion. The moment you understand this, you are getting shocked, getting angry, start blaming either your boss or organization, feeling low due to a helpless situation, and then becoming upset or sad.

The way you are managing those emotions during the exposure stage is all about managing the transition process.

Immersion stage:

Once you pass through the exposure stage, now you hear the details or justification for not being promoted. You are profoundly going through the disappointment phase
During the phase, you are absorbing and mentally accepting reality.

The way you are managing those emotions during the stage is all about managing the transition process.

Recovering stage:

Then, once you pass through immersion stage, you start introspecting for not being’ promoted, weighing the pro’s and con’s of promotion and you will be getting new insights about your improvement avenues.

The way you are managing those emotions during the stage is all about managing the transition process.

The duration of the stages may differ people to people from a few minutes to a few days !

In all the stages of the transition process, the way we are managing the emotions and look at the emotions from a different perspective is the key to managing any changes smoothly.

Let us discuss those parts next week!

Managing Changes

 

Throughout life, one thing is continuously happening to every one of us  “change.”

The change is either triggered by external factors or our self-drive. Whether the change is internal or external driven, the process of transition is mostly painful. The pain is not due to specific CHANGE event, but due to the TRANSITION  process, which we undergo internally.

What is meant by change?

Moving from existing, comfort state  to new, unknown perceived discomfort zone



In between moving from a comfort state and settling down in a new state, we undergo a psychological transition process.
 
For example,

You are informed that a new boss is going to head to your organization. The moment you get the information, you may undergo internally mix up of emotional reactions and thought process like

Whether the new boss is comfortable to work? (doubt)
What will be his / her expectation, will we meet his / her expectations? (anxiety)
Will there be any change in my job profile or growth aspects? (fear)
 
Likewise, there are many changes for which we undergo different emotional reactions depending upon the nature of change.

When we do not know to manage the emotional transition process, we become a victim of the change event, and eventually, we lose the growth potential.

There are many books had been written on change management from an organizational perspective. In my opinion, we need to learn the process of transition from a personal perspective. If we are aware of the process, then as a manager or leader, one can drive the change management quickly at an organizational level as well.

Hence, we need to be aware of the change management process on the following

• Change management  process and the emotional aspects in each stage
• Knowing to manage the emotions at each stage
• Some insights of changes to our quality of life
• How can you proactively initiate some of the changes internally driven?
• Leadership role in managing the changes smoothly in an organizational setup

 Let us discuss next week and solicit your views!