Saturday 29 July 2023

Displaying Respect by listening

 Displaying Respect by listening

(Execution Excellence -"Ability to get things done" Series)
 

We discussed some of the mindsets of highly influential people in the workplace to get things done. We mentioned win-win, how they look at work, and clarity of what they need.
Regarding practices, effective people work on themselves to build their credibility through relationships and expertise. The second practice is giving others their time, energy, and knowledge.
 
The next practice the people do is consistently displaying Respect by listening.

Relevance of listening and Respect:

One of the basic longing needs of all human beings is: Being heard.

Listening is beyond hearing the words. It is all about  GIVING ATTENTION to others and being willing to listen to others. Attention can be demonstrated to someone when they speak through our body language, like posture, eye contact, and acknowledgment.

When someone spends time actively hearing, it conveys Respect to others; in turn, the other is obliged to give it back.
Conveying Respect is not about expressing salutations like Mr/ Mrs or Sir / Madam; it represents positional hierarchy and will not influence people.

Beyond positional power, displaying Respect through listening will impact influencing.

Listening is a sign of Respect. It shows that you value what the speaker has to say. If you take the time to listen to someone by focusing on the speaker, you are showing them that they are important to you.
 
How do highly influencing people demonstrate in the workplace?
 
Create more forums for dialogue and feedback. 

They create forums to meet people and share information. That could be structured review forums or mail communication encouraging others to voice their views.

One of my bosses shares some of his learnings /outcomes after he attends some programs and encourage others to voice their opinion. By the way, he conveys that he respects others by sharing and allowing them to talk.
 
Moving around beyond hierarchy:
One of the habits of highly influencing people is they move around in the office and are keen on approaching people easily.
 
In all the above demonstrations, the essential quality they display to others is 
"I respect you as a human being"… when that message is imbibed to others, others will reciprocate when they are influenced to get things done.

Let us discuss some other practices next week.
 
Have a great week ahead.

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