Thursday 5 May 2022

Why should we define an Objective clearly before solving a problem?

 Why should we define an Objective clearly before solving a problem?  

(Emotional Management for Personal & Professional Growth Series)


As we discussed the insights in structured problem-solving methodology, first, we have discussed how the business managers can choose or prioritize the problem in the organization. The next step after selecting the problem is         " Defining the objectives clearly."

What is meant by Objective?

Objective means aim or goal or target or where our effort should go towards solving the problem.

For example," Reduce the customer complaint by 50%" is an objective, goal, or target.

Why should we define the Objective clearly?

First, it gives clarity to all what we intend to solve
Second, it sets the boundary condition or scope under which we are going to work 
Third, it improves the focus as we define the end and the scope clearly at the beginning.
 
Without a clear objective definition, the team may divert the focus in many sub-problems related to the main problem and go endlessly without achieving the goal.
 
For example,

As a business head, you set the goal to increase the business profitability by 25% in the next financial year.
 
To achieve this goal, you may have multiple options, and you can pursue all the possibilities. In the process, you may be chasing many options, achieving the goal, or failing to achieve it.
 
When you define your Objective clearly, like by specifying the result and the focus area, like
to increase profitability by 25 % by introducing new customers or new products, it sets sharp direction and clarity to you and the team on which path you want to pursue. By establishing a clear objective, you are certain to focus your energy on building new products or new customers, and most likely, you may achieve the result.

Likewise, instead of defining objectives like reducing rejection by 50 %, if you define clearly, like, reducing the supply base rejection by 50 % within three months timeline, you are giving more clarity and direction to the team, where they suppose to focus. Otherwise, the team can choose to work on supply rejections, inhouse manufacturing rejection, customer rejection, and so on…
 
The point is that articulating the objectives clearly helps to reduce ambiguity and improve the focus. 

Suppose managers and leaders learn to articulate the objectives with a clear target, timeline, scope, which will likely improve the team's effectiveness in solving the problems. Also, it helps them become better problem solvers in their careers.

Have a great week ahead!

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