Tuesday, 14 July 2015

Dealing with difficult people

“When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.”-Dale Carnegie

One of the repeated questions asked during  management development programmes is that how to deal with difficult people in a professional environment. The difficult people can be  bosses,colleagues or even subordinates.

My  perspectives would be as follows

      First of all, there is no category of people as” difficult people”. We have not yet learnt the art of dealing with those people. Accept this fact. By accepting this fact  you are taking personal responsibility to deal with them. This mindset will enable you to learn the skill of managing people.

      Second, do not try to confront those people as you spend your energy on dealing with them, which is a low probability of success. Instead, spend your energy on doing your work.Your result and behavior will make others to turn back to you. Gaining the respect is your responsibility.

       Third, enjoy this experience as you are learning new dimension of dealing with people.

       Fourth, accept the situation and be patient. Time is a powerful change manager  and it  will bring  changes in the environment  or in the person or yourself.Even you  may become the master of dealing any “ difficult” person!


       Ultimately, your peace is important and you cannot  compromise for the people who comes and goes on your life path.